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Sharon Geppert Balas Email & Phone Number
Businesses operations Lead for Customer Business Services Americas Region
at
Amdocs
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Businesses operations Lead for Customer Business Services Americas Region
Location
Raanana, Center District, Israel
Company size
Who is Sharon Geppert Balas? Overview
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Quick answer
Sharon Geppert Balas is listed as Businesses operations Lead for Customer Business Services Americas Region at Amdocs, a with 35305 employees, based in Raanana, Center District, Israel. AeroLeads shows a matched LinkedIn profile for Sharon Geppert Balas.
Sharon Geppert Balas previously worked as Business Operations Director for EMEA, India and Vodafone at Amdocs and Senior Business Operations at Amdocs. Sharon Geppert Balas holds Analyst, Marketing from Universidad De La Empresa.
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Amdocs
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Profile bio
About Sharon Geppert Balas
As Director of Business Operations in CBG at Amdocs, I bring over 22 years of experience with the company to the table. This extensive tenure has given me a deep understanding of how the business operates, which allows me to connect all the dots and engage in high-level strategic planning.I am someone who has a natural ability to motivate and move things forward, and I prioritize trust and relationship-building in everything I do. Whether it's working with my team, collaborating with other departments, or engaging with external partners, I always put my heart and soul into ensuring that we achieve our goals.One of my favorite sayings is "teamwork makes the dream work." This perfectly encapsulates my approach to leadership and collaboration. By working together, we can accomplish great things and make a meaningful impact on our business and industry
Listed skills include Executive Presentation Skills, Business Process Improvement, Organizational Learning, Interpersonal Skills, and 13 others.
Current workplace
Sharon Geppert Balas's current company
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Amdocs
12 roles
Sharon Geppert Balas work experience
A career timeline built from the work history available for this profile.
Business Operations Director For Emea, India And Vodafone
Current
May 2019 - Present
Senior Business Operations
CurrentSenior Business Operations for Delivery division (~5000 employees) Member of Core management team and Trusted Advisor - Serving as the right hand of senior management* Drive the Annual Operational Plan (AOP) by establishing and ensuring unit goals are met. * Preparing appropriate senior management briefings, quarterlies and status reports. * Planning ,developing content and facilitating staff management* Organizing Offsite sessions, as well as other group wide meetings as required. * Driving programs and change management implementation: strategy, governance, and and raising the red flags * Working with corporate units to bring the delivery to an efficient mode of work. (global operations, procurement, IT, etc)
Aug 2017 - Present
Business Operations Lead
Business Operation lead for several units within delivery divisions (Development, Infrastructure, Operations Support)• Team management member and trusted adviser • Preparing all unit executive presentations briefing and status reports to management • End to End unit communication partner. From strategy to the unit and materials. Lead internal campaigns E2E - from Strategy to execution• Providing an integrative view and analysis of projects and programs by raising areas of concern regarding possible deviations of units' plans to help the unit's management team make effective and timely decisions.• Leading Knowledge strategy, training and KPIs. • Established and managed leadership professional forum world wide: Setting strategy, establishing the forum, facilitating off-sites and workshops , created knowledge level dashboards for appropriate measurement • Designer, and managed E2E digital account status dashboards for leadership KPis tracking
Mar 2013 - Aug 2017
Coe – Operational Excellence Manager
Operational Excellence Manager at In several units within Delivery unit (Testing, Development, Infrastructure)• Promoted and led Operational Excellence and quality –• Development of methodologies working with the field, and Implementing amdocs and industry best practices. • Domain expert in methodologies providing the Measurements, Methodology and Process Improvement to achieve the unit goals. • CMMI - Lead preparations and run audits for all units towards CMMi external assessment.• Developed internal procedures and tools for RCA and Lessons Learned• Managerial experience – A team of 4-6 employees www
Feb 2005 - Mar 2013
Sotware Testing Group Leader
Managed a team of 6 testers. Responsible for the complete system test over billing systems for Europe customers. In charge of the status progress reports, daily targets and automation
May 2001 - Jan 2005
Software Tester
Member of the System Test team working for several amdocs customers.Knowledge in Ensemble Amdocs applications: CSM, MPS, MAF, Billing, etc.Tools: Quality Center, Toad (oracle), UNIX, SQL, Win runner, Amdocs calendar application.
Jul 2000 - Mar 2001
Software Developer
Developer for the maintenance of a mainframe system that administrated human resources (Natural, Adabas, JCL)Designed the company's intranet (using Front Page )Customized a Help Desk for the users support area AutoanswerHelp Desk Support to final users (about 4000) by phone and on site
Jan 1997 - Nov 1999
Computer Teacher
Ingenieria De Sistemas - Uruguay
Computer Teacher in short and Intensive courses of Microsoft Word
Jan 1997 - Aug 1997
Developer Of Hospital Internal Systems
Hospital Evangelico - Uruguay
Programmer in the system area. (Clipper and Access 97)
Apr 1996 - Dec 1996
System Analyst And Computer Teacher
Jewish Community - Uruguay
System Analyst Analysis and design of a system to organize the cemetery. Computer Teacher
Jan 1996 - Nov 1996
Computer Seller
Infoland - Hardware And Software Supermarket - Uruguay
Hardware and Software seller
Jan 1994 - Dec 1995
4 education records
Sharon Geppert Balas education
Analyst, Marketing
Master, Software And Management
First, Computer System Analyst
Education record
Escuela Integral Hebreo Uruguaya
FAQ
Frequently asked questions about Sharon Geppert Balas
Quick answers generated from the profile data available on this page.
What company does Sharon Geppert Balas work for?
Sharon Geppert Balas works for Amdocs.
What is Sharon Geppert Balas's role at Amdocs?
Sharon Geppert Balas is listed as Businesses operations Lead for Customer Business Services Americas Region at Amdocs.
Where is Sharon Geppert Balas based?
Sharon Geppert Balas is based in Raanana, Center District, Israel while working with Amdocs.
What companies has Sharon Geppert Balas worked for?
Sharon Geppert Balas has worked for Amdocs, Ute, Ingenieria De Sistemas - Uruguay, Hospital Evangelico - Uruguay, and Jewish Community - Uruguay.
How can I contact Sharon Geppert Balas?
You can use AeroLeads to view verified contact signals for Sharon Geppert Balas at Amdocs, including work email, phone, and LinkedIn data when available.
What schools did Sharon Geppert Balas attend?
Sharon Geppert Balas holds Analyst, Marketing from Universidad De La Empresa.
What skills is Sharon Geppert Balas known for?
Sharon Geppert Balas is listed with skills including Executive Presentation Skills, Business Process Improvement, Organizational Learning, Interpersonal Skills, Risk Management, Communication Skills, Management Consulting, and Software Project Management.
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