Sharon Goddard Email and Phone Number

Ms. Goddard is a Certified Project Management Professional (PMP) with 30+ years in the finance and insurance industry. Ms. Goddard has a proven track record as a versatile leader for a Fortune 100 company in the financial services sector. Starting her career in software development, Ms. Goddard has a broad base of leadership experience managing engineering teams for in-house and brokered development as well as software package customization and implementations. She prides herself on being a well-rounded leader who drives for results, with demonstrable expertise in scrum-based agile development, SAFe, project and team management. Ms. Goddard promotes alignment across stakeholders to achieve shared objectives.

Project manager responsibilities including:•  Multiple corporate projects at Fortune 100 client for 10½ years. > Annuity Straight Through Processing implementation: digital transformation of manually intensive paper-based process > FINRA’s NASD Rule 2821 for deferred variable annuities: system enhancements included tool to automate manual research required to compare prospectuses to support the regulation.  > Brokerage clearing platform conversion: responsible for operational transition to new platform; integration of new business processes and procedures, training, communication and coordination of pilot and rollout. >Replacement of proprietary financial planning application software: evaluation and implementation of package and subsequent delivery of customized asset allocation module. Overall: >Management of development teams for in-house development as well as software package customization and implementations. >Project management of complete project life cycle from opportunity definition (conception) through project charter, business case (cost benefit analysis), solution definition and execution. >Liaison with 3rd party vendors with oversight of subsequent customization phases after initial software implementations.>Development of project team-roles and responsibilities, project plan, project budget, weekly status reporting to management chain (including Steering Committees) >Ensuring adherence to the project framework for rigorous requirement, project and documentation deliverables, including issue escalation, risk and scope management through a change control process.

Project Manager in a client's International development Department on the Monetary Field Expansion project; their largest implementation in the company’s history. Responsibilities included: Managing several development teams across the country for software changes, testing and delivery of application changes. Developing functional design requirements and definition documents Facilitating quality assurance and quality software inspections.

 Director of Customer Service assumed responsibility for the pre-sales, post-sales and professional Services Group, which utilized a software offering called Knowledge Wave. Knowledge Wave was used to develop web-based intelligent, self-servicing applications for the Internet and Intranet. Director of Enterprise Service Management (ESM) Development, responsible for implementing the tactical plan for the ESM strategy including:  Establishing project plans for all development projects. Introducing internal processes to improve product quality. Serving as liaison between Development and other departments

Ms. Goddard held several roles at Canada Trust assuming increasingly broader scope of responsibilities. Data Management Officer responsible for developing and implementing the strategic direction for the Data Management team in a newly formed Information Resource Management Department. Managed a departmental budget and completed performance reviews. Provided guidance and counseling to 8 professionals responsible for data planning and design, data modeling, implementation of data standards and cataloguing of information about business data (meta-data). Managed the support and acceptance of the DBEXCEL data repository within the Application Development cycle, a key responsibility and the core of data Management. Participated on a project in customizing IBM’s Financial Services Data Model (FSDM) to fit the company’s needs. Project Manager and Senior Systems Analyst responsible for leading projects up to 80 work months in size and served as co-project leader on larger initiatives (COBOL/CICS/DB2 projects). Responsibilities included: Ensuring the efficient use and deployment of assigned staff through leadership, communication and effective project management skills. Acting in liaison role in gathering of business requirements for product management skills. Programmer Analyst I, Programmer Analyst II and Developer for numerous development projects.