Sharon Hearn Email & Phone Number

San Antonio, Texas, United States

• Designed test scripts using SILK Central software to manage testing Automated Records Management System Legacy Conversion (ARMS-LC) system for the United States Air Force. Master Personnel Record Group (MPRG) for all.
• Ensure documentation is updated based on the new user requirements.
• Develops, maintains, and upgrade test scripts.
• Analyze CRs.
• Attended backlog refinement meeting with product owners and developers.
• Attend daily scrum.

San Antonio, Texas, United States

Coordinated test execution and test resources on various platforms with different devices.Executed effective tests based on project and product manager input.Discovered defects in code or design flaws before launch.Created test cases and test scenarios from high level requirements and design specifications.Identified potential issues before deployment into.

Allen, TX

Responsible for development of Test plans, test cases for IT system enhancements that align business goals, IT Initiatives, and technology considerations. Work on projects supporting the Field Operations Portfolio for residential and commercial projects,which consists of efforts that affect Assignment, Dispatch, and Provisioning of various product offers.

Richardson, Texas

Conversion project related to Frontier’s purchase of Verizon’s existing land lines. The project validated data files received from Verizon with existing customer account data to ensure all the account information mapped and formatted correctly into the Frontier test environment front-end system DPI.- Participated in the planning of the Verzion conversion.

Coppell, Texas

Interviewed and selected for each engagement by business process outsourcing clients of IBM Clients: Lowes Corporation, Staples Corporation, Oncor Electric Delivery, Xcel Energy, and NiSource Energy Company Projects Areas: Human Resources, Timekeeping, Payroll, and Point of SalePositions: Test Lead, Test Coordinator, Environmental Access Coordinator, and.

Richardson, TX

Project involved Service Testing Service Delivery Platform to provision IP, high-speed internet access, wireless internet, internet protocol television, and consumer VoIP throughout system set-up, interface, product test phases. Extensive use of Waterfall methodology.- Collaborated with development team and project managers to identify end-user needs.

Grapevine, TX

- Responsible for the development of the test plan.- Created test scenarios and test cases form the business requirements; organized and compiled test plan documentation.- Managed the full life cycle of complex communication systems.- Performed system, regression, integration, and user acceptance testing.- Retested defects.Previous positions include.

Business, Management, Marketing, And Related Support Services

It Project Management Certifications, It Project Management

Certifications, ITILv3 Foundation (ITSM), Professional Scrum Master (PSM1 Agile), LSSG, CorBit5,