Sharon Holmes Email & Phone Number

Lee'S Summit, Mo, Us

•Develop and coordinate sales activities for the Kansas City and Topeka Market •Work with staff to refine their skills in business development through training, coaching and joint calling •Create and develop new products competitive in the KC and Topeka Market •Participated in various community, civic, and Chamber activities

Preparing for and attending board meetings Planning events to directly benefit the organization Approving the strategic planHiring and periodically evaluating the organization’s executive directorWorking with and providing support to the executive Approving the annual budget, annual report, etc. Approving major contracts and grantsSoliciting and reviewing program evaluationsFundraising, by directly donating to the non-profit and soliciting donations from othersAdvocating for the organizationResearching and discussing issues before decisions are madeReplacing and orienting board members when a vacancy arisesDetermining the organization’s programs and services

•Staffing, training, and coaching an effective retail banking team that is focused on expanding client relationships and exceeding client service expectations•Responsible for the effective day-to-day operations, profitability, and growth of the branch; maintaining prescribed security controls, review and approval of all invoices, charitable contribution requests, and marketing/advertising •Administered business development strategies and a corresponding branch budget.•Created and implemented formal customer follow up program; including welcome letter and follow up schedule•Responsible for daily NSF pay/return decisions as well as monthly charge offs•Documented and administered employee promotions, disciplinary actions, salary changes, and terminations.•Participated in various community, civic, and Chamber activities

•Re-staffed Blue Ridge banking center, trained, coached, and developed financial services staff to perform at their highest level of productivity and service•Frequent travel to out of state branches to insure proper staff coverage•Restructured the entire agenda of weekly sales conference calls; added success story, account titling training, and M.O.V.E segments•M.O.V.E segment educated sales staff to develop Measurable, Opportune, Viable, and Effective goals•Administered branch, ATM, and vault audits; prepared monthly reports•Daily new account servicing utilizing excellent cross-selling skills, promoting and selling additional financial services to customers

•Utilized superb customer service skills; resolved client issues, retained business, and earned referrals to increase banking business•Actively involved in Lee’s Summit Chamber of Commerce, and Partners in Education•Through Partners in Education, promoted bank products and taught students about savings, loans, and checkbook balancing •Conducted weekly audits and sales meetings, monthly operations meetings, and annual BSA training seminars•Experience with teller transactions and new accounts systems•Closed high volume of personal, 2nd mortgage, and auto loans

•Became bank ambassador through knowledge of system•Traveled to Washington and Iowa to help with conversion from Firstar Bank to US Bank•Scheduled on-site visits to potential clients to promote growth•Promoted to increasing levels of responsibility based on both Sales and Leadership