Sharon K. Ward, Ma Email & Phone Number

Texas, United States

Arlington, Tx

Administer and proctor various exams, as well as other clerical and administrative assignments

Dfw

Dallas/Fort Worth Area

• Serve as Subject Matter Expert to field offices, area offices, Disability Determinations Service (DDS) Branches, and other regional offices regarding disability policy and regulations; full expertise in military casualty, attorney fees, authorized representatives, Privacy Act, Freedom of Information Act (FOIA), subpoenas/court orders, and third-party filers.• Liaise and serve as Subject Matter Expert for Wounded Warrior Project (WWP) and Military Casualty cases; work closely and establish strong partnerships with the Veterans Administration, AW2, WWP, and other veteran advocacy groups.• Act as regional Privacy and Disclosure Officer working closely with Office of General Counsel to process workloads related to release of private information; coordinate projects and serve as liaison with outside agencies with regard to the overall disability process, including initial claims and post-entitlement issues.• Responsible for budgets and acquisitions for CDI unit; lead employee relations, security and integrity, work assignments, and agency public service functions; charged with Title II and Title XVI claims processes and controls.• Audit field offices, DDS’s, and other state offices in my role of Security & Integrity Team Leader.• Manage workloads related to medical CDRs, prisoners, railroad, and insured status; provide analysis of current data, suggest areas for improvement, publish new/changing policy, and enable accomplishment of regional/national goals.• Participate on Appeals Systems Team which authored the nationally-used Appeals Guide; coordinated and served on the Medical CDR work group, which wrote and published Dallas Region Medical CDR Guide.• Won two Outstanding Performance Awards (2013, 2014), three Individual Performance Awards (2009 – 2011), two Quality Service Award (2007, 2009), and two ECS Awards in recognition for contribution to excellence.

Dallas/Fort Worth Area

• Planned and directed work activities of ??-person team related to systems security, physical security, and information management; ensured that individual, team, regional, and national organizational goals were met.• Monitored performance of team and made recommendations for commendation, discipline, training/mentoring, and advancement; established training program and trained fraud coordinators for each office in the region.• Guided team members on technical issues related to systems security, physical security, and information management; conducted training sessions with Security Action Team, Field Office Managers, and executive team on security issues.• Mentored teams on issues regarding compliance with federal regulations relative to security and information management; analyzed reports to determine best practices to meet agency’s goal for information security.• Served as chairperson for the Anti-Fraud Committee Work Group; created, wrote, edited, and distributed Dallas Region Anti-Fraud Newsletter.

Dallas/Fort Worth Area

• Performed annual audits of internal programs to assure that program integrity met organizational goals; monitored programs for systems abuse, systems security, and fraud awareness; participated in annual field office onsite reviews.• Supported Regional Security Officer by implementing studies related to program integrity and management controls; reported results via written reports and presentations and made recommendations for improvements.• Served as chairperson for Dallas Regional Anti-Fraud Committee Workgroup to develop training programs, manage training budget, and directly train OIG and field office personnel; also worked to standardize fraud referral process communication strategies between regional field/special agents and the OIG.• Presented at briefings for Regional Commissioner and facilitated Field Managers Workshop, Management Support Specialist workshops, and Nuts & Bolts training for new supervisors and managers.• Won Contributive Act Award (1998).

Dallas/Fort Worth Area

• Managed, trained, delegated assignments, coordinated schedules, reviewed performance, and directed professional development of Service Representatives, Title II and Title XVI Claims, and post-entitlement units. • Presented information regarding new legislation and policy changes to new staff, peers, and other interested parties; responded to inquiries from Congress, constituents, and general public.• Won Outstanding Performance Awards (1996, 1997), Special Achievement/Service Awards (1995, 1994), and Associate Commissioner’s Award (1994).

• Managed regional candidate participation in national initiative to help disabled people return to work; chose, monitored, and reviewed organizations/services charged with enabling candidates gain employment; prepared contracts, purchase orders, and memos regarding services requested and those rendered.• Won Special Achievement/Service Award (1993) and Special Service Award (1992).

Bachelor'S Degree, Criminal Justice

Master'S Degree, Liberal Arts | Religious History