Sharon Law Email & Phone Number

United States

• Led cross-functional team of eight in development and on-going enhancement of BENCHMARK, a web-based software portal that assists leading retailers, including Walmart, CVS, Target, and Walgreens, to manage and protect their coupon incentive receivables.• Defined agile scope and requirements for Universal Coupons to lead our team as one of the first companies in the industry to process a Universal Coupon.• Managed team in development of Offer Intelligence resulting in incremental… Show more • Led cross-functional team of eight in development and on-going enhancement of BENCHMARK, a web-based software portal that assists leading retailers, including Walmart, CVS, Target, and Walgreens, to manage and protect their coupon incentive receivables.• Defined agile scope and requirements for Universal Coupons to lead our team as one of the first companies in the industry to process a Universal Coupon.• Managed team in development of Offer Intelligence resulting in incremental revenue.• Subject matter expert on products and services, supporting Sales and Account Management on acquisition of new clients and retention of current clients.• Led product introduction to clients, third parties, and internal users including demonstrations, development and reviewing of onboarding documents, and training.• Developed test cases and coordinated the testing of products with internal users and clients.• Oversaw issue resolution with cross-functional team and defined enhancements to address.• Represented NCH on the Association of Coupon Professionals industry committees defining standards and best practices for consumer package good companies and retailers.• Featured speaker at NCH client events to educate, collaborate, and network with our client base.• Received the Pillar of Excellence, highest award given by Vericast, for leading cross-functional team in onboarding retailers from company acquisition.• Received Emerald Award for development of new product to assist retailers with proactive identification of counterfeit coupons at point-of-sale. Show less

• Serviced and retained a portfolio of clients including Unilever, Colgate, and Target. • Provided on-site consulting and education on the value of our products and services as well as various aspects of the coupon incentive industry.• Secured multi-year contract renewals with 99% of territory in a competitive marketplace.• Developed strategic plans for assigned territory to ensure continued recognition of value of services.