Sharon Hicks

Sharon Hicks Email and Phone Number

Platform Administration Manager - Simpplr @ Penske Transportation Solutions
Denver, PA, US
Sharon Hicks's Location
Denver, Pennsylvania, United States, United States
Sharon Hicks's Contact Details

Sharon Hicks personal email

n/a
About Sharon Hicks

An experienced Platform Administration Manager who is responsible for the overall product functionality and development. Other responsibilities include content management, designing, testing, deploying, and monitoring our associate websites. Along with a strong background in administration, with a long history of excellence and success; a proven problem-solver, analytical, and creative thinker; excellent interpersonal, oral, and written communication skills; an ability to function in any business environment with a do-whatever-it-takes attitude; strong technical acumen; the capability to successfully manage multiple projects simultaneously.

Sharon Hicks's Current Company Details
Penske Transportation Solutions

Penske Transportation Solutions

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Platform Administration Manager - Simpplr
Denver, PA, US
Employees:
11362
Sharon Hicks Work Experience Details
  • Penske Transportation Solutions
    Platform Administration Manager - Simpplr
    Penske Transportation Solutions
    Denver, Pa, Us
  • Penske Transportation Solutions
    Platform Administration Manager - Simpplr
    Penske Transportation Solutions Oct 2023 - Present
    Reading, Pa, Us
  • Penske Transportation Solutions
    Marketing Web Designer Developer
    Penske Transportation Solutions Jan 2018 - Oct 2023
    Reading, Pa, Us
    • Manages all efforts of the intranet including the associate/agent extranet• Leads an offshore team of 2• Successfully migrated the intranet from one platform to another (Liferay to Simpplr)• Collaborates with the UI/UX team for visual design• Leads projects to improve sections of the intranet and deliver new tools• Monitors site analytics and reports on key performance indicators (KPIs)• Liaison with the IT Department and software vendors on technical questions and support tickets• Works closely with key stakeholders to understand their needs and involve them in planning and problem solving (including Communications, IT, HR, Legal, as well as executives and administrative staff)• Provides training to users of all different levels (including users, content owners, news authors, etc.)• Skills acquired: Microsoft Office 365(includes SharePoint), HTML, Adobe Creative Cloud (Dreamweaver, Photoshop, Acrobat DC), Jira, Confluence, Bamboo, Liferay, Simpplr, Alfresco
  • Penske Transportation Solutions
    Content Specialist - Intranet
    Penske Transportation Solutions Nov 2015 - Jan 2018
    Reading, Pa, Us
  • Penske Transportation Solutions
    Executive Assistant
    Penske Transportation Solutions Aug 2013 - Nov 2015
    Reading, Pa, Us
    • Provided comprehensive support for senior executive-level staff in the marketing department • Managed schedules, meeting rooms, and travel arrangements • Acted as a project manager for the interactive marketing team on special projects• Supported the web analyst in reviewing and corresponding to website brand monitoring events• Member of the Penske Women’s Network Professional Development Committee
  • Chosen Martial Arts Academy
    Co-Owner
    Chosen Martial Arts Academy 2009 - Present
  • The Jay Group
    Executive Assistant To Ceo
    The Jay Group Jul 2012 - Aug 2013
    Lancaster, Pa, Us
    • Provided administrative and business support to the CEO, Founder / Chairman and support other members of the executive management team • Conserved executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating communications • Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel • Represented the executive by attending meetings in the executive's absence, speaking for the executive • Maintained customer confidence and protects operations by keeping information confidential • Prepared reports by collecting and analyzing information• Collaborated with HR on employee relations• Oversaw internship engagement • Assisted CEO with contract management during acquisition
  • The Outhouse Inc
    Assistant To The Owner/Store Manager
    The Outhouse Inc 2009 - 2012
    Assistant to the Owner/Store Manager• Managed and motivating a team to increase sales • Managed all staffing, e.g., interviews, performance evaluations, and training and development• Ensured standards for quality, customer service and health and safety are met• Resolved health and safety, legal and security issues• Responded to customer complaints and comments• Organized all marketing efforts, e.g., special promotions, displays and events• Maintained awareness of market trends in the retail industry, understanding forthcoming initiatives and monitoring what local competitors are doing• Initiated changes to improve the business, e.g., revising opening hours to ensure the store can compete effectively in the local market
  • Lancaster Bible College | Capital Seminary & Graduate School
    Special Events Coordinator
    Lancaster Bible College | Capital Seminary & Graduate School Jul 2006 - Nov 2009
    Lancaster, Pa - Pennsylvania, Us
    • Coordinated and execute special events from the beginning to the completion stage for the Stewardship & Presidents Office• Developed timelines and budgets for special events• Assisted with special projects
  • Yrc Freight
    Office Manager
    Yrc Freight Oct 1999 - Jul 2006
    Overland Park, Ks, Us
    • Supervised the Payroll/Personnel, OS&D (Claims), Operations and Billing Departments• Hired, trained, and developed all non-union staff• Handled all recruitment efforts for professional drivers and mechanics for union employment• Collaborated and maintained an excellent relationship between union officials and union employees• Evaluated office production, recommend procedures, or devise new methods to improve efficiency of workflow among office staff and between work units at the Distribution Center• Implemented procedures and policies for ensuring conformance with company standards• Ability to properly staff office to meet fluctuating productions needs• Promoted from Payroll/Personnel Supervisor to Office Manager
  • Inter-Tel Technologies, Inc.
    Administrative Manager
    Inter-Tel Technologies, Inc. Aug 1997 - Sep 1999
    • Supervised administrative, sales and operations staff for four locations• Recruited, interviewed, and hired exempt and non-exempt personnel• Administered and maintained performance and salary reviews• Performed bi-weekly payroll functions• Coordinated Quality (Quality Administrator for the branch)• Member of the Exit Interview Subcommittee and Education Committee• Maintained the compensation contracts for employees on commission/bonus plans and processed monthly commissions/bonuses• Developed and implemented a training program for Customer Service Reps • Handled unemployment issues and attended hearings• Analyzed and resolved personnel grievances• Processed workers compensation claims• Conducted all new hire orientation classes
  • Fleur De Lait Foods Ltd
    Human Resource Assistant
    Fleur De Lait Foods Ltd 1991 - 1997
    • Conducted interviews and made hiring recommendations• Handled employment verification• Performed payroll functions for hourly employees• Handled insurance/benefit questions, input employee benefit information and process short/long term disability• Maintained accurate employee personnel, training, medical, and performance review files• Organized employee surveys, 401(k) meetings, monthly personnel/production meetings, etc.• Updated attendance/tardiness report weekly and follow through with any verbal, written or disciplinary notices• Organized, collated and typed all job descriptions• Handled employee relations• Assisted in development of training programs• Completed EEO reports as needed and assisted with FML• Conducted wage surveys• Promoted from Receptionist,/Billing Clerk to HR Assistant

Sharon Hicks Skills

Customer Service Team Building Training Time Management Management Microsoft Office Human Resources Budgets Sales Payroll Marketing Leadership Executive Administrative Assistance Event Management Employee Benefits Strategic Planning Employee Relations Event Planning Leadership Development Kronos Special Events Coordination Office Management Personal Development Microsoft Outlook Retail Program Management Interviews Nonprofits Outlook Administration Fundraising Safety Personnel Development Training Skills Human Rescources Public Speaking Public Relations

Sharon Hicks Education Details

  • Garden Spot High School
    Garden Spot High School
    Diploma

Frequently Asked Questions about Sharon Hicks

What company does Sharon Hicks work for?

Sharon Hicks works for Penske Transportation Solutions

What is Sharon Hicks's role at the current company?

Sharon Hicks's current role is Platform Administration Manager - Simpplr.

What is Sharon Hicks's email address?

Sharon Hicks's email address is sh****@****lbc.edu

What schools did Sharon Hicks attend?

Sharon Hicks attended Garden Spot High School.

What are some of Sharon Hicks's interests?

Sharon Hicks has interest in Poverty Alleviation, Education.

What skills is Sharon Hicks known for?

Sharon Hicks has skills like Customer Service, Team Building, Training, Time Management, Management, Microsoft Office, Human Resources, Budgets, Sales, Payroll, Marketing, Leadership.

Who are Sharon Hicks's colleagues?

Sharon Hicks's colleagues are Axel Razo, Darrell Walters, Tyler Holley, Scott Carter, Dana Nettles, Kody Dale, Greg Williams.

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