Sharon Jorgensen Email & Phone Number

Mukilteo, Wa

• Processed 300+ invoices weekly in EPICOR and D365 F&O by receiving, invoicing, and performing weekly check runs • Answered phone calls from employees and vendors to answer questions, research and resolve invoice discrepancies, and acquire missing vendor invoices• Performed Job Cost Adjustments to clear variances for monthly closing of the books• Worked with Accounting leads to quickly develop and implement new electronic methods for mail distribution, approval collection, and document storage• Represented Accounts Payable as Subject Matter Expert for the implementation of a new ERP system • Created and maintained vendor records by entering W9, address, and contact data information• Recognized by managers for a strong work ethic and commitment to performing quality work through attention to detail

Mukilteo, Washington, United States

• Sorted and distributed company mail and email from the Accounts Payable inbox with 600+ weekly vendor invoices, statements, and other communications• Used ERP system to determine purchaser when not indicated on invoice and to answer vendor calls related to payments• Obtained approvals from over 400 purchasers for both PO and non-PO invoices• Submitted work items with approvals to accounts payable specialist for processing• Ordered and provided company meals as requested• Delivered outgoing mail to the post office• Responded to and routed phone calls of vendors, employees, and customers

• Answered customer and team member queries via email and phone to resolve service issues• Posted payments and deposits by cash, check or credit card to customer accounts • Maintained accurate cash drawers and balances cash drawers • Followed procedures and government regulations while performing branch audits• Performed multiple tasks simultaneously with frequent interruptions• Worked with team members on projects and in training to accomplish branch goals• Completed all compliance and safety training on time• Audited 16 new accounts during first two weeks of teller system conversion for accuracy and presence of required documents• Protected bank from loss of assets by identifying a counterfeit check

Marysville, Wa

• Processed credit card and debit card payments to complete purchases and refunds• Reconciled cash and credit card sales with register and credit card settlement reports• Made change correctly resulting in accurate cash drawers • Used Excel spreadsheets to record daily sales• Prepared bank deposits, cash orders, and cash drawers for the next work day• Answered phones to respond to customer inquiries and to solve customer service issues• Worked as cashier/customer service representative, key holder, and bookkeeper assistant within a single work shift • Promoted from Cashier/Customer Service to Key Holder after 7 months with company• Collaborated with managers and employees to develop ways to improve customer experience• Trained new hires in proper store sales procedures, policies, and responsibilities