Sharon Mize Email & Phone Number

Chandler, Az

Inbound call center for national auto glass company.*Handle inbound calls for major insurance providers*Adhere to strict policies and procedures*Work to make sure KPI’s were met and exceeded*Schedule service for glass repair/replacement*Work to get coverage verified for insurance claims*Take classes to support more accounts*Make sure our quality objectives were met*Work to achieve CSR of the month*Make sure each caller received “customer delight” resulting in numerous compliment calls

Chandler, Az

• Photo/Video Music Production Services Marketing and Advertising• Photo/Video Music Client Consultation, Booking, Requirements Planning, Definition and Scheduling• Professional Photography and Videography• Quality review and test of final production• Helped to establish internet site content for company websites• Established e-bay content for both buy/sell transactions• Processed e-mail orders and correspondence• Researched e-commerce online opportunities • Attended seminars for expanding e-commerce literacy• Handled A/P and AR using Quickbooks 7.0• Filed monthly tax reports for city and state• Maintained inventory & established preferred vendors• Researched issues involving license requirements

Tempe, Az

Sharon Karhut• Extensive inbound phone communications with clients• Developed customer relationships• Issued and updated club cards • Resolved issues pertaining to store promotions• Monitored store quality and performance in several key areas

Phoenix, Az

Sharon Karhut• Assigned to various clients valley-wide• Operated switchboard for several large companies • Provided data entry• Maintained and updated employee files for clients

Phoenix, Arizona Area

Sharon Karhut• Purchased computer hardware & software• A/P & A/R for client• Researched products for client • Ensured customer quality for live test of equipment

Business

Yes, General

Activities and Societies: National Honor Society