Sharon Morgan Email & Phone Number

United States

West Palm Beach, Florida, United States

Delray Beach, Florida, United States

Website design, photography, and system optimization for local businesses, clients, and non-profits.

New Hampshire, United States

Ensure smooth daily operations of the online music school and deliver exceptional support to students and instructors. Manage student inquiries, registrations, payments, and address scheduling and support needs via email, phone, and text. Administrative skills extend to billing, payroll, and generating reports. Field questions, guiding students through registration and onboarding, providing scheduling and technical support, and overseeing complex school schedules. Collaborate with directors to recruit and hire instructors and manage social media, marketing tasks, and B2B Sales.

Delray Beach, Florida, United States

Assisted with the production of K-12 STEM print and digital projects, ensuring delivery on budget and schedule while adhering to internal standards and market requirements. Supported leadership and product builds with Manufacturing teams and vendors to ensure project objectives were met. Supported life-cycle management of products, including QA and technical support issues; all tracked and resolved through MyEcontentFactory (MEF) and JIRA.• Streamlined redundant tasks with automation using Automator and Terminal scripts for workflows, folder structure, batch file and folder renaming.

Delray Beach, Florida

Directed art school program operations, coordinated logistics, and led two direct reports and 30+ instructors. Interviewed and hired all instructors for in-person or live online classes and workshops. Collaborated with instructors on copywriting for the creation of engaging content. Optimized catalog searchability and retrievability by implementing file naming conventions. Prepared all production files for print, web, and social media. Designed and maintained WordPress web pages detailing all classes and events for improved user experience and created compelling social media and e-blasts for sales and marketing to increase awareness of event offerings. • Programmed 300+ events annually and managed the print production of 2 annual event catalogs.• Managed logistic operations for all events, including three open houses and four art exhibitions annually.• Coordinated with the CEO and the Director of Community Arts Outreach to organize outreach programs.• Headed a successful transition from in-person to online programs in response to COVID-19. Expanded student base worldwide, including Canada, Italy, Austria, Germany, Turkey, and the United Kingdom. • Improved organizational efficiencies by automating processes with system integrations.

Delray Beach, Florida

Spearheaded registration process, enrolling students in classes and workshops in person, over the phone, and through the CRM system. Coordinated WordPress website and Art Out of School Meetup site, maintaining and updating content as needed. Collaborated with Marketing Department on special initiatives and original social media designed to raise school awareness and promote classes and events. Proofed, edited and prepped all images for print catalogs. Organized and assisted open house events and student/instructor art exhibitions. Communicated regularly with a high volume of patrons, providing information and delivering exemplary customer service.• Greatly enhanced organization efficiency by transitioning the school’s registration receipts from postal mail to email, saving time and money.

Mason, Ohio

Developed and managed key digital media products and services within textbook or product families to meet or exceed market demands, schedules, scope, and budget requirements. Executed project plans to deliver market-leading digital educational products and services for customers. Assessed each project and hired the necessary staff to achieve project and product objectives, including developers, vendors, contractors, and subject matter experts (SMEs). Supported sales and marketing to maintain higher education clients, adoptions, and media acquisitions. Managed all content for online products and digital homework solutions: media grids, end-of-chapter reviews, video assessments, and study tools.• Digital products included CourseMate, CNOW, MindTap, and MBA Primer. Life-cycle management of the products, including QA and technical support issues through JIRA.

Mason, Ohio

Maintained central database and catalogs of media assets. Tagged digital assets with keywords, metadata, and index terms using standard vocabularies for robust search and retrieval. Ingested all assets into the DAM system. Processed, tracked, and managed archive requests for editorial source files for Delmar Learning, disability requests, and art/author manuscripts for Cengage Learning Businesses. Arranged vendor schedules, pricing, and invoicing per Cengage vendor contracts. Developed customer service-focused processes and best practices for vendor management, media acquisitions, and archive patrons for compliance and metadata standards. Maintained an accurate, up-to-date digital asset archive of Cengage Learning titles via Telescope, Digital Asset Management (DAM) system.

Blue Ash, Ohio, United States

Produced graphics, copy-stand, studio and location photography, digital imaging and scanning for production and presentation applications. Digital asset management and media production to support faculty teaching.

Cincinnati, Ohio

Digitally photographed all Boys Action product lines in production during the closure of Hasbro's Cincinnati facility, produced 2001 New York Toy Fair photography and mock-up packages, and e-commerce photography for Target, Walmart, and Toys "R" Us. Digital asset management and retrieval to support sales and marketing. Offered promotion opportunity to relocate as the permanent photographer to Hasbro's corporate headquarters in Pawtucket, Rhode Island.

Cincinnati, Ohio

Product photography - Boys Toy Division. Studio and location photography, digital imaging for print and electronic use. Package photography of products, cross-sells and instructions, and e-commerce photography for Target, Walmart, and Toys "R" Us, 2001 Toy Fair Catalog, image retouching, and color correction. Digital asset management and retrieval to support sales and marketing.

Cincinnati, Ohio

Compiled photography requests for sales and marketing, shot inside record photography, instructions and packaging photography for production. Digital asset management and retrieval to support sales and marketing.

Blue Ash, Ohio, United States

Media production to support faculty teaching. Produced graphics, copy stand, studio and location photography; digital imaging and scanning for production and presentation applications; studio and location videography and lighting; video post-production.

Blue Ash, Ohio, United States

Production of instructional media in both analog and digital formats including general photography, digital graphics, scanning and imaging to support faculty teaching, assisted with studio videotaping and post-production.

Blue Ash, Ohio, United States

Setup and operation of electronic media equipment and computers for classroom support of teaching faculty, studio use, and production activities. Processed patron requests and provided tutorial assistance to faculty patrons on equipment and software use.

Associate Of Applied Science - A.A.S, Electronic Media Technology, University Of Cincinnati

Certificate, Media Criticism And Journalism, University Of Cincinnati

Liberal Arts And Sciences/Liberal Studies