Sharon Lo Email & Phone Number

Sydney, Nsw, Au

Australia

After a long and successful tenure with Astellas Pharma Australia (detailed below), I joined Sobi in a dynamic role, charged to co-build and operationalise the Australian Affiliate operation from inception, and subsequently lead patient services, digital, and compliance business functions, whilst overseeing various parts of the business. I am proud to have built a robust business ecosystem, and instigated positive partnerships with healthcare professionals, industry bodies, and patients with whom I have co-designed fit-for-purpose, tailored patient programs.♦ Member of the local leadership team♦ Instrumental in enabling patients to achieve better clinical outcomes and enhanced quality of life;♦ Elevated patient health outcomes, establishing a patient support ecosystem to enhance community understanding;♦ Improved internal and external communications compliance and field engagement tracking.

Commencing in May 2015 as Pharmacovigilance Manager, I steadily progressed through roles of greaterresponsibility, culminating in the position of Senior Manager, Medical Excellence and Operations. Here, I oversaw organisational performance, and critically, led the operation through a significant change process, transitioning the strategic vision from product, to patient-driven. To achieve this, I overhauled business strategy from top down, leading from the front to embed the patient-centric mindset and behaviours required for success. Over this period, I nurtured strong partnerships, inviting stakeholders on a shared journey to develop innovative patient programs that optimised experience and improved health outcomes.♦ Enabled business scale, operationalising medical excellence, communications and operations functions;♦ Further cemented Astellas reputation as a ‘Great Place to Work’ via strategic organisational transformation;♦ Created opportunities for improved patient health outcomes, developing a compassionate drug supply program;♦ Maintained consistent service delivery during COVID, implementing a customer self-service portal and CRM;♦ Increased external stakeholder understanding, launching a global medical product information database;♦ Elevated compliance across the organisation, implementing a new PV reporting system;♦ Presented with the 2020 Challenge of the Year Award for Innovation and Change;♦ Received the 2019 Regional Star Award for Leading Change through Operational Excellence;♦ Selected to attend the 2018/2019 Stellar Management Program;♦ Won the 2019 Shining Star Award for Strategic Orientation;♦ Educated a global audience, presenting to Astella affiliates at the first Global Drug Safety Officer meeting in 2016.

Sydney, Australia

Sydney, Australia

Melbourne, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Australia And Uk

Master Of Public Health - Mph, Public Health

Master Of Business Administration, Business Administration And Management, General

Activities and Societies: Student Committee Member and member of the Alumni/Industry sub-committee

Bachelor Of Pharmacy - Bpharm, Pharmacy

Activities and Societies: University of Sydney Canoe Polo Team, Member of Contact Information and Services