Sharon Lowell Email & Phone Number

Seekonk, Ma 02771

Tracked orders shipping from factories in China to ensure they shipped on time. Prepared the commercial documents including commercial invoice, pack lists, Toxic Substance documents, Beneficiary statements and submitted to forwarders within deadlines to allow orders arriving in US and Canada to clear Customs. For domestic orders, monitored the orders folder and input the orders into the order system. Followed up with sales representatives for any issues with the orders. Contacted customers for credit card information and charged and released the orders to ship on schedule. Resolved customer issues via telephone and email. Trained new hires for customer service. Learned the billing and invoicing procedures for the company and covered for the billing specialist when they were out on vacation or sick leave.

Fall River Florist Supply

2011 –Present- Administrative Assistant/Accounts Payable, Fall River Florist Supply • Calculate domestic and airway freight charges for suppliers invoices, allocate freight costs to correct accounts and update costs in as400.• Check freight invoices for accuracy and prepare invoices for wire transfers.• Accurately enter buyers’ purchase orders into as400 system. Check suppliers invoices against buyers purchase orders for accuracy. Reconcile statements. • Maintain excel spreadsheets and files for consignment growers. Prepare monthly consignment reports and wire transfers

Scheduled meetings and coordinated information between CEO and Board membersCoordinated schedules, managed calendars, organized meetings, and conference callsPrepared confidential documents for board and committee presentations and arranged meeting needs such as space and refreshmentsPrepared meeting minutes which were distributed to Board MembersUsed discretion in interfacing with all levels of individuals internally and externally Ordered computer equipment and office suppliesWorked closely with IT consultant to ensure smooth functioning of computer system company-wide

Provided critical administrative support to development directors on multiple multi-million dollar real estate development projectsFunctioned as liaison between outside investors, architects, engineers, and state and federal regulatory agenciesMaintained and coordinated calendars, scheduled meetings, appointments, and conference calls for team of fiveCoordinated travel arrangements including air travel, hotel, rental car, and external meeting spaces. Planned and organized details for special events, luncheons, and meetings on and off site. Drafted correspondence, recorded and distributed minutes, and ensured accuracy of reports provided to clients, investors, and governmental agenciesTracked and processed expense reports ensuring appropriate supporting documentation and budget codes were submitted to expedite reimbursementsMaintained accurate and organized files pertaining to all real estate development projectsPrepared, and submitted, required historic tax credit applications to both State and Federal agencies ensuring deadlines were met for financing purposes

Managed and maintained Access database tracking product lines and sales of dealers; generated monthly and quarterly reports utilized by upper managementGenerated quarterly rebates to distributors and dealers with qualifying quarterly salesPrepared Mail Merge documents, including letters and labelsAudited sales staff weekly reports, maintained information pertinent to sales staff yearly reviewsReduced time for sales staff reviews by redesigning forms and reports used for review purposesStreamlined new hire process by compiling and organizing company information into a comprehensive sales manualDrafted correspondence and prepared reports using Microsoft Word, Excel, Access, and PowerPointMaintained calendars using Outlook, scheduled meetings, sales staff training sessions, and made travel arrangementsResearched and implemented mapping program to better manage sales routesTrained administrative staff in new mapping program and provided supervision during program rollout across the company

Education record

Education record