Sharon Mitchell Email & Phone Number

South Africa

• Actively managing daily operational performance to consistently achieve performance.• Delivering on client and internal requirements.• Daily reports are maintained and communicated.• Assist in achieving monthly KPI results and reporting.• Executing of scheduling, routing, driver debriefing, accident reviews and diesel usage daily.• Ensured adherence to laws and regulations and reduced maintenance costs.• Consistently reaching 100% on-time service whilst monitoring driver’s progress• Supervised drivers.• Monitored and tracked transport vehicles.• Resolved any disputes that occurred.• Analyze the effectiveness of operations.• Provide detailed daily safety messages, monthly safety briefing and driver training.• Evaluated and debriefed drivers daily.• Investigated and reported on challenges.

South Africa

• Actively managing daily operational performance to consistently achieve performance.• Delivering on client and internal requirements.• Daily reports are maintained and communicated.• Assist in achieving monthly KPI results and reporting.• Executing of scheduling, routing, driver debriefing, accident reviews and diesel usage daily.• Ensured adherence to laws and regulations and reduced maintenance costs.• Consistently reaching 100% on-time service whilst monitoring driver’s progress• Supervised drivers.• Monitored and tracked transport vehicles.• Resolved any disputes that occurred.• Analyze the effectiveness of operations.• Provide detailed daily safety messages, monthly safety briefing and driver training.• Evaluated and debriefed drivers daily.• Investigated and reported on challenges.

North Riding

• Maintained departmental compliance with company policies and procedures.• Ensured adherence to laws and regulations and reduced maintenance costs.• Executed administrative functions which included scheduling, routing, driver counseling, accident reviews improving deliveries.• Consistently reaching 100% on-time service whilst monitoring driver’s progress• Supervised staff in the warehouse• Monitored and tracked transport vehicles.• Improved yearly budget by negotiating discounts with suppliers.• Resolved any disputes that occurred.• Analyze the effectiveness of operations.• Provide detailed daily safety messages, monthly safety briefing and driver training.• Evaluated and debriefed drivers daily.• Investigated and reported on challenges.• Completed credits on SAP and WMS.• Debriefed drivers and returns daily. • Monitored warehouse CCTV

Rivonia

• Developed trusted relationships with clients to ensure they do not turn to the opposition.• Acquired a thorough understanding of key customer needs.• Expanded the relationships with existing customers by continuously proposing solutions that meet their objectives.• Ensured the correct products and services are delivered to customers in a timely manner.• Served as the link of communication between key customers and internal teams.• Resolved any issues and problems faced by customers and deal with complaints to maintain trust.• Played an integral part in generating new sales that will turn into long-lasting relationships.• Prepared regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Blackheath, Johannesburg

• Acquired new business and increasing quarterly revenue by 25%.• Grew client portfolio 17% in the first 6 months.• Complied with internal sales processes.

Gauteng

• Succeeded to improve sales skills with time spent in trade with sales associates.• Reached sales targets by managing and monitoring daily.• Facilitated and implemented an appraisal program. • Managed and motivated a team of sales associates.• Delivered on quarterly, yearly set targets.• Reduced any out of stock on the shelf.• Maximized and sustained relationships with wholesalers and key account customers.• Implemented and monitored in-store promotions to increase revenue. • Daily evaluation of sales performance vs targets

Gauteng

- Developed and implemented training and course materials for training on handsets for local and international markets- Implemented training sessions with Local and International Networks- Designed material & lessons to be trained for international call centres and retail outlets in Nigeria, Ghana, Tanzania & Mozambique

Gauteng

- Developed training manuals for new staff and for training of call centres, retail outlets to educate them on our handsets- Facilitated Training sessions in Mozambique.- Developed new training programs for staff at Vodacom Call Centre to improve handset knowledge and improve sales- Worked directly with different departments within the different Networks and retail outlets to achieve sales results

Cape Town Area, South Africa

- Planned and executed all Sales call and administration for Sales Reps- Worked directly with clients and staff to achieve sales target for Sales Reps- Prepared and completed cell phone contracts- Monitored and managed sales targets