Sharon O'Connell Email & Phone Number

San Francisco, California, Us

Ashburn, Virginia, Us

- Drove organization-wide integration workstream for new enterprise system, including the design for accounts payable, and invoicing flows between front and back-office systems.- Led and documented organization-wide business requirements for internal enterprise system replacement.

Milwaukee, Wi, Us

Director, Professional Services – February 2013 – April 2021Implementation Manager, Professional Services – January 2007 – February 2013 - Excelled at leading client HR, Procurement, Finance and hiring leader teams through requirements discovery workshops, with clear and detailed outcomes.- Fostered successful client stakeholder relationships and trust through effective listening, confirmation, and documentation. - Managed the implementation project from initial scoping through launch, including internal and client-facing budget tracking and visibility. - Deployed numerous global and domestic programs, ranging in size and complexity. - Drove process improvements in alignment with client objectives within the contingent workforce scope, including the process for requesting resources, supplier submission and negotiations, complex time reporting and evaluation procedures, AP / AR functions and reporting requirements.- Led design of integrations to client AP and/or HR systems (including, but not limited to Oracle, PeopleSoft, Workday, SAP).- Directed product team in client required product enhancements including detailed requirements gathering, design and prioritization.- Developed the implementation methodology employed by Smart ERP VMS consultants for an efficient and repeatable deployment process.- Trained both internal consultants, MSP, and client administrators on the configuration of the system and the reporting platform (OBIEE).

Milwaukee, Wisconsin, Us

Broad experience in roles of increasing responsibility, leadership and authority as the North America representative in the development of client-facing global managed services tools. North America Product Manager, Program Management Office -October 2005 – January 2007 eCommerce Lead, Program Management Office -March 2004 – October 2005 Sr. Business Analyst, Product Planning and Management -January 2003 – March 2004 eBusiness Analyst, eBusiness Strategy -September 2000 – January 2003 • Led evolution of PeopleSoft sPro product from conference room pilot state to Direct Source, Manpower’s VMS offering to clients. • Liaised with Operations, Finance, Sales and HR teams as business representative to IT to define product strategy, roadmap and requirements for Direct Source, and preceding toolsets. • Managed North American product enhancement funnel to intake, articulate, and prioritize internal and external requests. • Leveraged big picture strategic understanding and detailed product knowledge to ensure alignment of product evolution with strategy, integration requirements, and existing or new client requirements. • Built the implementation methodology, tools and training aimed at getting clients live faster and cheaper than the competition.