Sharon Pullen, Mhr Email & Phone Number

United States

• Complied with Title 28 law governing the City of Tulsa’s Municipal Employee’s Retirement Plan (MERP); ensured integrity of the applicant tracking system and computerized assessment process.
• Organized quarterly “Understanding Your Retirement” seminars, securing speakers and presenting section on the City’s retirement plan.
• Represented Retirement during new hire orientation.
• Met with employees to discuss benefit options available to them. Secured documents needed to start the process and ensured all paperwork was completed in a timely manner. Met a second time to discuss monthly benefit.
• Researched and responded to retirees and employees’ inquiries regarding benefits.
• Worked closely with fire fighter coordinator and tracked applicants' progress through testing process.

Tulsa, Oklahoma Area

• Assisted with on-boarding, terminations and job changes of employees at Avis locations in the United Kingdom.
• Entered and ensured accuracy of information entered in Workday for new hires.
• Completed and forwarded contracts and offer letters to new hires.
• Performed background checks.
• Ensured all new hire tasks were completed accurately and in a timely manner.
• Managed termination process to ensure all tasks were completed accurately and in a timely manner.

Tulsa, Oklahoma

• Full-time student majoring in Human Relations, completed degree program and graduated in December 2017. Completed internship in the human resources department at OU.
• Worked with FMLA, Benefits, Payroll, and Employment coordinators to increase knowledge of processes.
• Shadowed HR Director to learn operations of an HR department in an institutional and medical industry.
• Created exit interview questionnaire to improve employee retention.
• Participated in the exit interview process to determine ways of improving employee’s work experience.
• Established an employee satisfaction survey to ensure HR provided superior customer service to clients.

Tulsa, Oklahoma Area

• Responsible for the operation of Employee Relations in Tulsa and Beaumont, TX, supporting 1,100 employees; ensuring sites were in compliance with all applicable state and federal regulatory laws, regulations, and.
• Provided employee relations support to management and employees.
• Conducted thorough investigations of workplace concerns and produced quality investigations that adhered to company policies and employment laws. Recommended remedial action based on findings that were consistent with.
• Prepared comprehensive written investigation reports and effectively communicated results to management.
• Supported company EEO policies to ensure a diverse workplace.
• Investigated inquiries received from EEOC, Department of Labor, and OSHA ensuring responses were timely and well documented.

Tulsa, Oklahoma Area

• Ensured company was in compliance with all applicable state and federal laws, regulations, and guidelines related to HR.
• Partnered with Staffing Coordinator for recruiting and onboarding and conducted New Hire Orientation in the absence of coordinator.
• Provided resume evaluations, screenings, and assessments to identify top talent.
• Consulted with managers and employees to provide solutions to personnel issues, organization development needs, and employee relations issues.
• Supported Benefits Coordinator by explaining benefits to employees and helped resolve benefit issues.
• Maintained a positive working relationship with the union to resolve labor issues and grievances.

Master'S Degree, Human Relations

Bachelor Of Science - Bs, Management