Sharon Quaintance

Sharon Quaintance Email and Phone Number

Entrepreneur / Global Senior Director: Strategy, Innovation, Change @ Milbank LLP
Sharon Quaintance's Location
New York City Metropolitan Area, United States, United States
About Sharon Quaintance

Focused on advancing strategic solutions including Generative AI use cases. Experienced legal tech entrepreneur, former CEO with a record of profitable startup planning, execution and exit. Knowledge of process improvement, operational efficiency, profitability / pricing, change management. Inventor U.S. Patent Application related to Legal Process Outsourcing (LPO) service delivery. Designer Linux-based software for cloud-based legal task management and analytics. Speaker on strategic planning, AI / emerging technologies, client value / satisfaction, pricing and market differentiation.Committed to mentoring entrepreneurs. Served as a judge of multiple MBA business case competitions. Specialties: Start-up operations and marketing, strategic planning and new business ventures, cost reduction and management. Various non-profit board and fundraising experience.

Sharon Quaintance's Current Company Details
Milbank LLP

Milbank Llp

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Entrepreneur / Global Senior Director: Strategy, Innovation, Change
Sharon Quaintance Work Experience Details
  • Milbank Llp
    Global Senior Director Of Strategic Initiatives
    Milbank Llp Jan 2018 - Present
    New York, Ny, Us
    Responsible for advancing global strategic planning, innovation and change management. Focused on Generative AI opportunity analyses, future adoption and training. Reporting to Executive Director/Partner; member of Business Services Leadership Team.
  • Hbr Consulting
    Senior Director
    Hbr Consulting May 2013 - Jan 2018
    Chicago, Illinois, Us
    Established HBR's Business Operations practice. Created the models for and led law firm practice-specific service delivery assessments encompassing people/process/technology and alternative fee arrangement (AFA) profitability analyses. Developed frameworks for engagements focused on back-office efficiency, information and risk management, and legal support staff restructuring. Formally trained in Business Process Re-engineering (BPR) and Total Quality Management (TQM) methodologies (predecessors of Six Sigma). Frequent legal industry speaker and author on innovation including use of emerging technologies (e.g., AI and blockchain), change management, operational efficiency, and the client matter lifecycle.
  • Lawdocsxpress
    Cofounder & Ceo
    Lawdocsxpress Aug 2001 - May 2013
    Atlanta, Ga, Us
    Developed cloud-based on-shore outsourcing company for legal secretarial, word processing, support services using prequalified on-demand virtual teams, matching individuals by legal practice area. 100+ law firm clients including 7 of top 100. Created new word processing line of business (LOB) in 2010; designed software, process, pricing; grew new LOB 50% in 2012. Built, scaled technology platform and service delivery processes. Responsible for P/L, technology development, strategic planning, marketing, partnerships, operations and finance. Profitable since 2004 with successful exit in 2013.
  • Avana Communications
    Vice President - Operations
    Avana Communications Jan 2000 - May 2001
    Implemented service operations and management for start-up regional telecom/Internet provider. Consolidated operations of four acquired companies in 12 states within four months. Managed sale of non-strategic assets. Reported directly to President.
  • Chr Solutions
    Director-Regulatory Services, Shareholder
    Chr Solutions Jan 1997 - Dec 1999
    Houston, Tx, Us
    Negotiated telecom/Internet interconnection agreements (45+ contracts) focusing on operational issues, including highly contested contract that became industry standard for new entrants. Advised clients on operational processes in advance of new market entry.
  • Gte Telephone Operations
    Director-Pre-Touch Process Champion
    Gte Telephone Operations Jun 1995 - Jan 1997
    Reported directly to President-GTE Business Line of Business. Directed inter-functional team in improving network reliability, identifying gaps and future service developments. Implemented nine process improvement initiatives ahead of schedule and on budget using formal Business Process Re-engineering (BPR), Total Quality Management (TQM) methodologies (predecessors of Six Sigma) resulting in more than $200 million in estimated annual savings.
  • Gte Telephone Operations
    Group Product Manager-Premises Services
    Gte Telephone Operations Jan 1993 - Jun 1995
    P/L responsibility for marketing $115 million voice/data equipment maintenance, multi-line equipment rental businesses in 28 states. In mature business, grew revenue 12% in one year while holding margin.
  • Gte Telephone Operations
    Manager-Business Pricing
    Gte Telephone Operations Aug 1990 - Dec 1992
    Managed pricing of new/enhanced digital high-speed transport services in 40 states, including pricing of all contract bids over $1 million in annual revenue. Many services had never before been priced and/or approved by any regulatory bodies. Received President's Team Quality Award for winning $45 million in custom contracts in one month.

Sharon Quaintance Skills

Start Ups Management Entrepreneurship Leadership Contract Negotiation Strategic Planning Operations Management Business Strategy Analytics Business Process Improvement Managing Start Ups Change Management Consulting Profitable Growth Mergers And Acquisitions Cloud Computing Business Process Executive Management Finance Litigation Marketing

Sharon Quaintance Education Details

  • University Of Southern California
    University Of Southern California
    School Of Journalism
  • Loyola Marymount University
    Loyola Marymount University
    Mba

Frequently Asked Questions about Sharon Quaintance

What company does Sharon Quaintance work for?

Sharon Quaintance works for Milbank Llp

What is Sharon Quaintance's role at the current company?

Sharon Quaintance's current role is Entrepreneur / Global Senior Director: Strategy, Innovation, Change.

What is Sharon Quaintance's email address?

Sharon Quaintance's email address is sq****@****ail.com

What is Sharon Quaintance's direct phone number?

Sharon Quaintance's direct phone number is +140484*****

What schools did Sharon Quaintance attend?

Sharon Quaintance attended University Of Southern California, Loyola Marymount University.

What are some of Sharon Quaintance's interests?

Sharon Quaintance has interest in Science And Technology, Education.

What skills is Sharon Quaintance known for?

Sharon Quaintance has skills like Start Ups, Management, Entrepreneurship, Leadership, Contract Negotiation, Strategic Planning, Operations Management, Business Strategy, Analytics, Business Process Improvement, Managing Start Ups, Change Management.

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