Sharon Ramirez Email & Phone Number

- Provide quality care to customers via phone and e-mail- Manage revenue based on company care model- Ownership of accounts

• Facilitated volume and revenue growth with multiple VIP accounts.• Generated revenue increase by recommending and providing services for customers’ needs. • Provided quality of standard of customer service while facilitating high volume accounts. • Established strong working relations with all accounts, vendors and team members.

• Handled sensitive tax and financial information.• Maintained office efficiency by overseeing various office departments, from coordinating office time management, customer service, purchasing and restocking materials as needed and writing business checks. • Provided company and product information, logistics and payment plans for customers.• Designed, developed and implemented financial logs to work seamlessly between various offices. • Worked closely with CEO of company as well as the accounting and HR manager.