Management Trainee
Current- Provide exceptional customer service, catering to customer rental needs in-person and over the phone.
- Conduct thorough follow-ups with various businesses and customers, including insurance adjusters, dealerships, and roadside assistance, to ensure timely rental processing and vehicle availability.
- Accurately apply rental charges and process customer payments, ensuring financial transactions are handled efficiently.
- Educate customers on optional protection products, rental terms, vehicle features, fuel options, and additional equipment to optimize their rental experience.
- Contribute to branch sales and marketing initiatives aimed at driving business growth and increasing revenue.
- Proactively identify and report vehicle issues to management, ensuring prompt resolution and vehicle maintenance to uphold operational efficiency.