Management Trainee
Current• Provide exceptional customer service, catering to customer rental needs in-person and over the phone.• Conduct thorough follow-ups with various businesses and customers, including insurance adjusters, dealerships, and roadside assistance, to ensure timely rental processing and vehicle availability.• Accurately apply rental charges and process customer payments, ensuring financial transactions are handled efficiently.• Educate customers on optional protection products, rental terms, vehicle features, fuel options, and additional equipment to optimize their rental experience.• Contribute to branch sales and marketing initiatives aimed at driving business growth and increasing revenue.• Proactively identify and report vehicle issues to management, ensuring prompt resolution and vehicle maintenance to uphold operational efficiency.