Associate – Custody Middle Office / Asset Transition May 2017 – November 2019Managing transition projects on behalf of corporate clients during onboarding, off-boarding and internal restructures, transitioning high value securities and cash across 103 global custody markets.• Coordinating transition planning with external clients, asset managers, custodians, and impacted internal parties to agree strategy, account structure and timelines.• Complete in depth portfolio analysis, identifying transferable markets and securities.• Ensure seamless trade and cash instruction capture, and monitoring of settlement.• Completing required due diligence on all transitions, ensuring controls are maintained and risk is minimized.• Identify and implement process improvements in order to streamline processes, improve client experience or mitigate risk• Achievements: Completed a full review of the global Standard Operating Procedures (SOPs) for Transitions, creating a framework which was subsequently rolled out across all Custody Middle Office teams.

BNP PARIBAS | Jersey City, NJ Prime Brokerage Middle Office Operations – Assistant Vice President June 2009 – Dec 2016 Responsible for new client account openings, ensuring KYC, Compliance and AML requirements adhered to, while providing high levels of service to clients during the onboarding process.• Completed end-to-end prime brokerage onboarding, ensuring set-ups are within policy and compliant with regulatory requirements and completed in line with client expectations.• Coordinated with clients as well as KYC, compliance, legal and client service departments to ensure all steps have been completed accurately.• Monitored status of client account openings through multi-level approvals, AML checks and soft dollar platform access.• Dealt with high risk cases, client escalations, trade reconciliation issues and balance discrepancies• Achievements: Created a holistic view of client feedback and escalations: enabling the team to identify and improve processes without any client impact.Equity Fund Derivatives Back Office Operations – Analyst April 2004 – June 2009 Processed subscription and redemption documentation for monthly institutional and hedge fund clients.• Processed derivatives subscription and redemption documentation to ensure completeness.• Entered key data from documents to internal systems, maintaining high accuracy rates.• Worked closely with fund administrations to balance clients’ portfolios.

Improved customer satisfaction and reduced cost by creating branded phone cards and amenity kits.Successfully transitioned 650 sales agents whose job functions were being eliminated to other positions within the company over a two year period.