Sharon Semana Email & Phone Number

Throughout my career, I have consistently demonstrated a strong commitment to customer satisfaction, operational excellence, and sales growth. As a Call Centre Executive at Thrifty Car Rental UAE, I manage high-volume customer interactions, resolving inquiries related to corporate transactions, reservations, and rental services. My ability to understand and convey complex information ensures a smooth experience for clients, while also supporting key operational goals within the organization.Prior to this, I served as a Consultant at Emirates NBD, where I focused on optimizing customer service and driving marketing and sales strategies. In this role, I worked closely with clients to assess their needs, improve service delivery, and contribute to sales growth by identifying opportunities to cross-sell financial products.During my tenure as a Customer Service Officer at Emirates India International Exchange, I managed client relationships in a fast-paced environment, providing solutions to financial queries and ensuring the accuracy of complex transactions. This role sharpened my skills in finance, customer support, and issue resolution, building a strong foundation in delivering value through tailored customer service.With a robust background in customer relations, sales, and finance, I am passionate about enhancing customer experiences and driving results. I am currently open to new opportunities where I can apply my diverse skill set to contribute to a forward-thinking organization.