Sharon Shen Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

As a PM, I'm responsible for the creation of a 0->1 AI Product ("Intuition"), which combines LLM and proprietary ML models to help small business work efficiently by saving time and resources along their mobile growth journey. My work includes:- Conduct Product Research to narrow down the Problem, Target Audience, and Value Proposition for these users;- Develop Product Vision and Roadmap;- Define and execute MVP Scope for AI/ ML features that leverage GPT and BERT models, by working closely with AI, Engineering, and Design;- Lead a POC with Google Cloud / Gemini and evaluate the opportunity to partner in our AI journey;In addition, I am the PM for App Store Optimization (ASO) product, which enables marketers and App Developers to research keywords and improve Google/Apple Store rankings(Data.ai, formerly App Annie, was the #1 player in Market Intelligence industry. Data.ai is acquired by Riverwood Capital / Sensor Tower on Mar 2024)

San Francisco, California, Us

I led the Data Science team who supports DBX’s core Products (Upload, Sharing, Retrieval, Site Performance). I partner closely with Product, Engineering, and Design on strategy and roadmap. My main contribution includes:- Lead team to identify frictions in file Upload and Retrieval process, and led to improved user experience. - Lead a metric-focused culture. Aligned metrics and set goals for product initiates. Centralized dashboards for all Dropbox’s key metrics. Initiated metrics training and reviews with Product/Engineering partners.As a people manager, I stabilized the team after several org changes, and developed strong team culture and relationship with cross-functional stakeholders.

San Francisco, California, Us

I led a team that was responsible for Measurement and Attribution of Uber's Performance Marketing spend ($800M/yr) across all countries, and all lines-of-business (Rideshare and Delivery). My team consist of ~20 Applied and Data Scientists (incl. 3 people managers), who are experts in the field of Marketing Mix Models, Causal Inference, ML Models, and Experimentation. We collaborated with 200+ stakeholders across Marketing, Finance, Ops, Product, and Engineering. Recognized as top performer every year.Key questions myself & my team helped address:- How to establish the measurement and planning framework for Uber's global perf. marketing spend, and allocate / optimize to each Line-of-Business and Countries to support growth of the business?- How do we set strategies across growth levers of Uber (Perf. Marketing, Referral, Incentive, Promotions, Product Enhancement) to continue support business growth;- How do we capture and leverage the synergy across Uber's multiple lines-of-business, and unleash upsell & cross-sell opportunities;- How do we leverage experimentation results to make data driven business decisions;- How do we build a diverse & inclusive work environment, and foster a culture of Radical Candor

San Jose, Ca, Us

I was the PM lead for Product Performance for eBay Classifieds in emerging markets. Portofolio includes Gumtree (South Africa, Singapore, Poland, Ireland), Vivanuncios (Mexico), Alamaula (Argentina)Key questions I helped address:- What are the unique pain points for users in emerging markets that our product can address- What are the frictions in the user journey that we could improve through product enhancement- How do we leverage experimentation results to make data-driven, iterative product improvement

San Jose, Ca, Us

I was Product Data Science lead for features on eBay Marketplace's Global Selling flow. - Full stack analytics support (tracking implementation, AB test, adhoc analysis, sizing and scoping) on selling features that is proven to have significantly improved listing quality and conversion rate and gross merchandise volume;- Lead, design, analyze and guide product management and product marketing on A/B tests;- Define KPIs, create insightful automated dashboards to track KPIs; enable the product and business teams to quick act on data insights and improve product features and user experience;Promoted to Manager in Mar 2015

Columbia, Md, Us

I worked on various Machine Learning models, Segmentation & Profiling Analysis, Experimentation, Dashboard projects, and helped my clients across multiple industries to understand their customers better, and became more effective in their acquisition and retention efforts

San Jose, Ca, Us

Boston, Ma, Us