Sherry Slaughter, Fpc, Phr, Cpsp Email and Phone Number
Sherry Slaughter, Fpc, Phr, Cpsp work email
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Sherry Slaughter, Fpc, Phr, Cpsp personal email
Sherry Slaughter, Fpc, Phr, Cpsp is a Senior Manager, Global HR Operations at HZO. She possess expertise in vendor management, process improvement, it service management, service delivery, program management and 44 more skills. Colleagues describe her as "Sherry is a stellar person that is a fantastic add to any team. She shows incredible skill in payroll administration and has cross-functional knowledge and administration in Human Resources as well. When challenges come her way, she focuses head on to develop a solution that is administratively effective and that meets the needs of the business.", "I have worked with Sherry for many years. She is a skilled team player in the payroll, accounting arena. Sherry displays professionalism no matter the situation and provides a comforting sense of ease in performing her daily duties while maintaining several projects at once. She is a constant inspiration by her display of a positive, “can do” attitude. Sherry would be a huge asset to any company that chose her.", and "I worked with Sherry as a business colleague while she was at bioMerieux. Her tireless work on process improvement and change management have really had a significant impact on my job, my direct reports, and our efficiency as a division. I will miss Sherry and wish her the best in her future endeavors. She will be an asset wherever she chooses to go."
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Global Senior Human Resources Operations ManagerHzo Dec 2023 - PresentMorrisville, North Carolina, UsLead the operations of the HR function globally, including Payroll, HR Systems, Performance Management, Compensation, Benefits, Talent Management and Employee Relations.
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Global Human Resources ManagerHzo Mar 2022 - Nov 2023Morrisville, North Carolina, UsResponsible for overseeing several key HR functions, including HRIS, global reporting, compliance, immigration, and other initiatives. Responsible for US Payroll & Tax administration and agency reporting. UKG System Administrator
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Payroll & Tax AccountantFirst Citizens Bank May 2021 - Mar 2022Raleigh, North Carolina, UsWork closely with payroll tax vendor to ensure compliance with all federal, state, and local payroll tax regulationsPerform accurate and timely payroll tax reconciliations and prepare year end W2'sRespond to employee and government agency inquiries related to payroll taxesResearch and respond to employee inquiresImplement state changes as requiredReconcile Payroll general ledger accounts -
Payroll SpecialistS&Me Nov 2020 - May 2021Raleigh, North Carolina, UsResponsible for Time and AttendanceAnswer inquiries from EmployeesOnboard and update Workday as requiredEnter and process General Ledger entries -
Retroactive Deduction SpecialistUniversity Of North Carolina At Chapel Hill Oct 2019 - Nov 2020Chapel Hill, Nc, UsOracle People SoftAudit employee deductions and benefit costs throughout employee life cycleReconcile data between multiple systems and ensure accurate benefit administration.Resolve financial issues related to benefit billing and administration processes and HCM system Transactions.Process retroactive premium deductions and refund processing in PeopleSoftPartner with Payroll and HR Information Management to resolve issues as needed. -
Payroll AccountantNovo Nordisk Sep 2018 - Oct 2019Bagsværd, DkADP Workforce NowBi-weekly Payroll General Ledger Payroll Entries and monthly accruals.ADP eTime timekeeping and payroll processing for Exempt and non-exempt employeesMaintain payroll information system (ADP Workforce Now) collection, calculation, and entering of data for 1000+ Exempt and non-exempt employeesCreation and delivery of New Hire orientation for PayrollCreation and publish business reports Support and assist with Annual Benefits enrollmentLoad and process third party feeds (401K, HSA, Benefit Closed Loop files weekly)Test and ensure ADP Quarterly releases did not impact production environment. -
Payroll SpecialistMerz North America Aug 2016 - Aug 2018Raleigh, Nc, UsProcess Payroll for 900+ Hourly and Salaried employees.Assisted with implementation of Ultipro from ADP Payroll SystemsADP/Ultipro Time Administration system specialistManage Payroll and PTO inquiries and maintain strong employee relationsEnsure compliance with federal, state, and local legal requirements by remaining educated on new legislation by enforcing adherence to requirements; advising management on needed actionsAnalyze and troubleshoot chronic system deficiencies with vendors.Multi-StateCreation and generation of reports using Cognos -
Payroll SpecialistMerz North America Jul 2015 - Jul 2016Raleigh, Nc, UsUltiPro Time Management AdministrationADP Workforce AdministrationDevelop & Implement Payroll ReportsACA Compliance & ReportingProcess Salary Changes, New Hire & Terminations
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U.S. Installed Base Operations ManagerBiomerieux Jul 2012 - Dec 2014Marcy-L'Étoile, Auvergne-Rhône-Alpes, FrLed team of Regional specialists to report highest Installed Base System accuracy rate of 99.2% with an Installed Base of 14K Active Systems.Responsible for SAP US Service Order Entry & Dispatch for Equipment and System Installations. Ensured Timely Service Order Invoicing for Repair & Flat Rate Service Calls in accordance to published KPI’s. Maintained a 100% audit compliance rate. Completed an internal audit with zero issues. Reduced equipment and system return backlog by 95% by ensuring timely creation of RMAs (Return Material Authorizations) and coordination with Freight carrier to ensure refurbishment center receipt.Reduced Installed Base Updates from 69 to 2 days. Monitored and reduced Demo/Evaluation Installed Systems by 80% resulting in recovery of company assets and service cost recovery. -
Senior Technical Support Program ManagerNetapp Mar 2011 - Jul 2012San Jose, California, Us- Vendor Management of Level 1 Support Service Provider globally.- Developed and implemented mentoring program between Level I and Level II which resulted in increased Customer satisfaction and decreased dispatches to Level 2 Teams. - Developed and implemented Level I performance metrics / KPIs and led weekly operations performance reviews.-Established and developed New Product Introduction program to ensure Vendor support readiness. - Led, tracked and coordinated project and program reviews to ensure projects met or exceeded deliverables -
Hr Shared Services Contact Center & Hris Senior ManagerNortel Apr 2005 - Mar 2011CaLed Team of 42 Specialists and the creation and implementation of annual business objectives for 3 multi-lingual domestic and international contact centers providing Tier I and Tier II support for inquiries related to HR processes and programs.- Led Contact Center Teams through major organization transformation during implementation of SAP.- Reduced incoming call volume by 38% through system enhancements and implementation of knowledge management portal which increased end-user productivity and reduced cost.- Increased customer service satisfaction from 68% to 84% over 36 months.- Developed and executed standard operating procedures (SOPs), escalation procedures, SLAs, KPIs, customer satisfaction surveys and support methodology for SAP modules, including time and organization management.- Managed HR systems & Tools team interfacing with IS which included system administration, testing, end user training and release implementation.- Managed call center through Chapter 11 reorganization, interfacing with legal team and external auditors, while managing a downsizing of staff from 42 to 3. -
Global Technical Support Account Relationship ManagerCsc Mar 2003 - Mar 2005Global, UsAccount Management of Service Delivery for 4 domestic and international Technical Support Centers for accounts providing Tier I and II Technical Support for both internal employees and external eBusiness customers. Technologies included Desktop, Network, Telecommunications and Business Applications.Ensured Service Level Agreements (SLA) were met or exceeded with no accessed penalties to accounts.Implemented new products and coordinated training within the help desks to improve overall resolution at Tier I.Managed annual budget commitments of $4.3M.Analyzed and implemented solutions to improve Help Desk efficiency, improve end user productivity and customer satisfaction levels.Developed and presented call center performance scorecard to customer and account management. -
Information Services Technical Support Center ManagerCsc Nov 2000 - Mar 2003Global, UsManaged the consolidation and relocation of 3 regional centers in North America to vendor location without service disruption or missed SLA's. Re-engineered help desks to increase resolution rate and efficiency of operations.Managed, measured to service agreements, and coordinated training for 90 subcontracted personnel and 16 internal employees to support external and internal customer base globally.Implemented new product introduction support methodology into call center (training and documentation).
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Information Services Technical Support Center ManagerNortel Networks Jan 1998 - Nov 2000CaManaged operations of three North American technical call centers providing frontline support for internal and external customer problems (e.g. Infrastructure, Desktop PC, and Business Applications). Analyzed, coordinated, and implemented resource compatibility to merge technologies and products to Raleigh office. Co-Project managed 8 regional help desk consolidations to central call center hubs.Transitioned over 120 Business Applications from various call centers and hotlines to central call center hubs.Increased resolution of business application problems from 3% to 42% at the initial call level over a 24 month period.Managed $2.5M budget, 80 vendor agents, 9 Canadian Nortel agents, and 3 Nortel Process Analysts to support 80,000 Nortel employees. Developed $1M bid proposal and negotiated a outsourced vendor agreement.
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Senior Process AnalystNortel Networks 1996 - 1997CaSet up distribution channels for product documentation supporting 5 lines of services.Evaluated distribution process to insure efficiency of operation.Defined processes and procedures and wrote proposals on how to develop more efficient systems and software tools to enhance timely distribution.Managed and participated in Stage Gate reviews and partnered closely with fulfillment groups to insure process compliance.
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AdministrationNortel Networks Oct 1984 - 1996CaVarious administrative and professional positions obtained through promotion which including Business Application administration, VM/MVS account administration which included account creation, maintenance, storage for Nortel's North American Data Center.
Sherry Slaughter, Fpc, Phr, Cpsp Skills
Sherry Slaughter, Fpc, Phr, Cpsp Education Details
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Durham Technical Community CollegeBusiness Administration -
North Carolina Wesleyan UniversityBusiness Administration
Frequently Asked Questions about Sherry Slaughter, Fpc, Phr, Cpsp
What company does Sherry Slaughter, Fpc, Phr, Cpsp work for?
Sherry Slaughter, Fpc, Phr, Cpsp works for Hzo
What is Sherry Slaughter, Fpc, Phr, Cpsp's role at the current company?
Sherry Slaughter, Fpc, Phr, Cpsp's current role is Senior Manager, Global HR Operations.
What is Sherry Slaughter, Fpc, Phr, Cpsp's email address?
Sherry Slaughter, Fpc, Phr, Cpsp's email address is sl****@****isk.com
What schools did Sherry Slaughter, Fpc, Phr, Cpsp attend?
Sherry Slaughter, Fpc, Phr, Cpsp attended Durham Technical Community College, North Carolina Wesleyan University.
What are some of Sherry Slaughter, Fpc, Phr, Cpsp's interests?
Sherry Slaughter, Fpc, Phr, Cpsp has interest in Children, Education, Science And Technology, Animal Welfare, Health.
What skills is Sherry Slaughter, Fpc, Phr, Cpsp known for?
Sherry Slaughter, Fpc, Phr, Cpsp has skills like Vendor Management, Process Improvement, It Service Management, Service Delivery, Program Management, Management, Business Process, Customer Service, Telecommunications, Technical Support, Data Center, Call Centers.
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