Sharon Strom Email & Phone Number

Atlanta, GA, US

Atlanta, GA

Collaborate with Client Implementation Team on internal enhancements for efficiencies and cost saving opportunities.Prioritize assigned projects/tasks based on client Go Live Date(s) with Client Implementation team(s). Attend/facilitate training sessions, ongoing implementation meetings and workshops to ensure the success of the client.

Greater Atlanta Area

• Handle the financial settlement of medical claims/bills on behalf of Zelis payor clients/members. Build long term relationships with providers. Negotiate additional payment for out-of-network claims as the claim is.
• Negotiate regulated and unregulated out-of- network claims.
• Understand procedures billed on the claim/bill.
• Estimate a fair value of payment based on Medicare pricing, location/facility/provider comparisons, and Zelis’ proprietary evaluation benchmark software and Fair Health, as well as Federal NSA guidelines.
• Identify negotiation points for providers if payment is not accepted, as is.
• Negotiate an acceptable payment below the provider’s billed charges adhering to compliance with client rules and the Federal NSA guidelines and related benchmarks.

Greater Atlanta Area

IT Maintenance Services / Multi-Vendor IT MaintenanceCentrics Support Services is a comprehensive global IT solution provider that focuses on quality and value in the data center. Our core business is third-party IT maintenance and support, designed to either entirely replace or seamlessly blend with OEM maintenance plans. Switching to Centrics Support.

Duluth, GA

Accepts and processes Corrective Maintenance Support Requests from EMC's PSE Lab, Technical Support, Field Support or Customers. Prioritizes calls with customer, orders parts and dispatches engineers as appropriate.Maintains up-to-date technical knowledge by continuing education and on the job learning. Effectively communicates procedural and routine.

Closed $1.2M in gross profit (with the majority of this amount being Cisco Smartnet and Cisco Finance).Developed and maintained multiple ongoing high-level professional relationships with various customers in the Southeast.Managed, including assisting with design, development, planning and forecasting, projects on various levels throughout the sales.

IBM Software (Lotus, Tivoli, WebSphere, Rational, Information Management) Sales and Consulting Services around IBM ESB and SOA customer implementations.

IT sales

Value Added Reseller Specializing in Network Change and Configuration Management Solutions & Services.

Closed over $4M in IBM software maintenance renewals and/or new license sales.Increased IBM software maintenance renewal and new license sales by 57%.Aggressively learned IBM Passport Advantage Maintenance Renewals programs and processes including strategy and tactics for IBM lead management cycle all the way to the end of the Agilysys sales cycle..

IT Sales

Closed over $1M in gross profit.Completed (3) weeks of intense sales and technical training covering topics such as Frame Relay, Routers, Hubs, and Switches, as well as Novell, Microsoft, Lotus Notes and Solution Selling training programs. Attained Cisco Sales, Microsoft Sales, Novell Sales, and Lotus Notes Sales Specialist certifications.

Overall management of local Infotec services and activities. Supervise day-to-day direction of staff and management control of issues regarding implementing Infotec’s Branch Sales, EBIT and organizational development plan.Worked with key strategic partners, major accounts and programs as they are developed and brought on board. Instrumental in Branch.

Increased sales revenue from $20k per month to over $200k per month within (2) years. Maintained Gross margins consistently at an average of 40%.Aggressively built the Technical Education Department by creating business and marketing plans for selling public and customized Lotus, Microsoft and other authorized vendor-training programs. Built a staff of.

Inside/Outside sales, marketing public and customized Novell Authorized vendor training; Assisted the Education Manager in classroom assignments, creating the public schedule, managing employees, revenue reporting, marketing initiatives, along with generating revenue for the (2) training centers in GA and NC. Reached or exceeded monthly goals (10) months.

Financial/Managerial Accounting

Studied Financial/Managerial Accounting and Hospitality Management.

Hotel/Motel Management

Financial/Managerial Accounting

High School Diploma

Class of 1981