Sharon Watkins, Mba, Pmp, Csm, Cspo Email & Phone Number

Champaign, Illinois, Us

Certifications and Training: DevOps, SAFe 5 for Lean Enterprise, Organizational Design for Digital Transformation Certification with the MIT Sloan School of Management, Business Process Management Professional (BPMP) Certification with the BPM Institute, Certified Chat GPT Expert, and AWS Certified Cloud Practitioner (expected).

New York, Ny, Us

My key accomplishments in this tenure are:⇨ Managed contract writing, project delivery and risk management workstreams.⇨ Strategized and led the client-side process to ensure compliance with GDPR Regulations.⇨ Achieved substantial business impact by transitioning the client from lacking an online content system to serving 8,843 website users across 160 countries.⇨ Implemented efficient processes, resulting in weekly savings of $16,200 per staff member, totaling $777,600 annually, through streamlined content management.⇨ Provided Agile Methods and Tools training, setting up project infrastructure to enhance team capabilities.In this role, I held the role of Project Manager/Agile Product Owner and overall Technical Strategy Lead, reporting to the task team lead and the Division Director. I led the technical workstream to develop a SAAS-based integrated Content Management System (CMS), website platform with in-built Document Management, Customer Relationship Management, Business Analytics, and Business Intelligence tools. I identified the tool solution to the business need, helped to select and evaluate the tool vendor, and crafted, translated, and managed the product roadmap to ensure alignment with project vision among stakeholders. I prioritized and groomed the sprint backlog to optimize resource utilization and efficiency. I orchestrated project status meetings and devised release plans to maintain project momentum. Using my analytical skills, I conducted risk assessment, mitigation, and collaborated with IT hub leader for resolution. I also led the Quality Assurance workstream to ensure the platform implementation met industry standards and benchmarks.

Forest Grove, Oregon, Us

My key accomplishments in this tenure are:⇨ Attained profound Subject Matter Expertise in ADP Payroll, facilitating an understanding of the system's intricacies and functionalities.⇨ Noteworthy Business Impact: Uncovered significant functionality gaps during release planning sessions, prompting the prudent decision to halt the initial implementation. This judicious move led to substantial savings in terms of implementation costs, time, and early termination expenses related to multiyear SaaS and maintenance agreements. Consequently, an alternative version of ADP was ultimately chosen for successful launch.I oversaw the strategic implementation of an ADP Vantage electronic payroll system, through meticulous planning and coordination. I collaborated directly with key stakeholders, including the Chief Information Officer of Pacific University, the Human Resources Department, and the ADP Vantage project team, in preparation for the system's introduction to staff and faculty. I spearheaded a comprehensive traceability review, encompassing both business and technical specifications, as well as managing training documentation, rollout procedures, and quality control measures.

Newtown Square, Pennsylvania, Us

⇨ I developed project stories with members of the local PMI community and led the newsletter migration to a web-based platform. ⇨ Business Impact: Increased PMI Community engagement by 25% in the first year.

Worldwide, Oo

My key accomplishments in this tenure are:⇨ Pioneered the development of intellectual property assets and accelerators, actively contributing to crafting RFPs for consulting projects and new business endeavors.⇨ Orchestrated training sessions to equip staff with self-guided IP Factory tools, including solution decks, white papers, strategy papers, and templates.⇨ Business Impact: The initiatives I led resulted in a 15% reduction in proposal response time, a 15% decrease in RFP response costs, and a noteworthy 5% increase in RFP awards rate.As a Project Manager with Deloitte's Intellectual Property (IP) Factory, I led projects for the Information Management and the Business Analytics service lines and was accountable for driving the creation of business development and sales assets for account leadership teams. Additionally, I played a pivotal role in guiding training initiatives to empower practitioners in resource development under the firm's branding umbrella.As Deloitte Analytics Institute Solutions Packaging Lead, I led executive leadership teams comprising 3-6 individuals to establish and promote standardized corporate norms and innovative business technology solutions.

Worldwide, Oo

Leading this assessment, I took on the task of evaluating VMware's customer portal environment, recommending enhancements to enrich the user experience via a revamped portal interface on the customer-facing My Account pages. I defined comprehensive business requirements and created an array of current-state use cases, process maps, data sharing requisites, technical gap analyses, and a roadmap for the seamless implementation of the new portal layer.

Worldwide, Oo

I took charge of conducting an assessment of the existing web content management solution landscape spanning five business platforms and web content management implementations. My responsibilities included identifying prevailing challenges within the current platform implementation and meticulously outlining the steps needed to achieve an all encompassing enterprise-wide strategy.

Worldwide, Oo

In this capacity, I was entrusted with overseeing the assessment workstream that meticulously evaluated the IT department's financial outlays, staffing composition, roles and responsibilities, skill distribution, business oversight, and regulatory adherence.

Worldwide, Oo

As Project Manager overseeing the fraud detection workstream, I played a pivotal role in shaping the requirements definition and envisioning the future state roadmap for new and upgraded systems. My responsibilities spanned eliciting detailed requirements, generating comprehensive process flow maps, and skillfully translating business needs into precise functional and system requirements. ⇨ Created UML models, use cases, Visio diagrams, and mockups.

Washington, Dc, Us

⇨ I produced web-based resources to foster adoption of operational lending practices. Received the Spot Award for developing innovative multimedia toolkits.⇨ World Bank Group Infobriefs: Authored informative content and reports to aid operational task teams and leadership.

Mba, Management Of Global Information Technology

Ma

Bachelor'S Degree, International/Global Studies

High School Diploma