Owner and Broker for Sharcom Realty - "The Best of Texas"- an innovative Real Estate company helping clients get the most for their homes. Offering service in the Dallas-Fort Worth Area and the Houston Area.Sharcom Realty is a service company that just happens to sell Real Estate.

Teach the Core Real Estate Courses (30 Hours), MCE and Legal and Ethics.

Teaching/Facilitating the Real Estate Courses for Preparing for Real Estate Exams.

AMERICAN AIRLINES FLAGSHIP UNIVERSITYManager & Senior Instructor for Sabre Passenger Service Systems2000 – 2011 (Employed directly by AA until AA outsourced function to IBM who outsourced to Techno Trainers – employed by TechnoTrainers from 2008 – Present in same position) • Senior Instructor for Passenger Service Systems (PSS) – International/Domestic, Fare Inventories, Availability, Creating Passenger Name Records, International and Domestic Ticketing, Flight Status & Airport Check In System, Baggage & Seat Maps, Seat Inventory, Gate Agent Procedures, Domestic & International Reservations. • Suggest and submit change requests in the Passenger Service Curriculum based on realistic passenger services scenarios faced by airline personnel at gates, & ticket counters. • Keep current with latest airport, airline procedures • Use LMS-Learning Management System for Administrative Curriculum Updates. Provide testing and feedback on changes made.• Serve as conduit between Students, Managers and Curriculum Development Team• Airport Ticket Agent and Gate Experience at Miami, Houston and Dallas-Fort Worth Airports• Familiar with Agile Testing Method and Life Cycle.• Authored & developed new curriculum for AA Travel Academy• 2007-Nominated for the Andrea Fisher Award – Overall excellence in Job Performance with American Airlines• Nominated for Employee of the Month and Employee of the Quarter for 2 Quarters for Customer Service at American Airlines

Airline Soulutions - Testing Airline software using Scrum/Agile Testing Framework. Using Stories, Tasks through the sprint timeline.

Residential Real Estate, ABR, ePRO, Certified New Homes Sales, Associate Broker. I service clients in Tarrant County, mainly N. E. Tarrant County such as Colleyville, Southlake, Grapevine, Hurst, Euless, Bedford, Richland Hills, N Richland Hills, Keller. Certified Real Estate Instructor for State of Texas.

SABRE, Inc., Fort Worth, Texas (1996-2000)PROJECT MANAGER – TEST ANALYST• Four years as test analyst at Sabre. Working knowledge of phases of product life cycle, including engineering specifications, customer requirements gathering, software design and development testing including unit, functional, systems and integration.• Example testing projects: Fare Inventory, Pricing, Travel Agency Functions and Passenger Service System.Conducted testing involving customer participation in the design of SABRE products and enhancements. • Entered, transcribed, recorded, stored and maintained test results, scripts enhancement information • Used automated testing software as well as manual testing.• Writing test scripts; running scripts, logging bugs, re-testing bug fixes• Interacted with various levels of management highlighting strong decision making ability and attention to detail.

Tested Software prior to being released to the public. Also familiar with QA run automation software. Nominated for Tester of the Month.