Sharoon Samson Email & Phone Number

Karāchi, Sindh, Pakistan

Hyderabad, Sindh, Pakistan

Pakistan

• Manage the over-all operational BOH & FOH.• Managing the routing process for trucks.• Analyze and plan restaurant sales levels and profitability driving cost control for metrics such as breakage and overtime.• Prepare reports at the end of the shift/week, including staff control, food control and sales.• Communicating and monitoring standards of professionalism for all customer-facing positions.• Ensuring that staff completes training requirements.• Check stock levels,… Show more • Manage the over-all operational BOH & FOH.• Managing the routing process for trucks.• Analyze and plan restaurant sales levels and profitability driving cost control for metrics such as breakage and overtime.• Prepare reports at the end of the shift/week, including staff control, food control and sales.• Communicating and monitoring standards of professionalism for all customer-facing positions.• Ensuring that staff completes training requirements.• Check stock levels, order supplies and prepare cash drawers and petty cash.• Provide employee operations manuals to store managers and help to provide employee training. Show less

Karachi

• Responsible for making sure that all staff correctly at all times.• Analyze and plan restaurant sales levels and profitability.• prepare reports at the end of the shift/week, including staff control, food control and sales• Set budgets or agree them with senior management.• Coordinate the operation of the restaurant during scheduled shifts.• Maintain high standards of quality control, hygiene, and health and safety.• Check stock levels, order supplies and prepare cash… Show more • Responsible for making sure that all staff correctly at all times.• Analyze and plan restaurant sales levels and profitability.• prepare reports at the end of the shift/week, including staff control, food control and sales• Set budgets or agree them with senior management.• Coordinate the operation of the restaurant during scheduled shifts.• Maintain high standards of quality control, hygiene, and health and safety.• Check stock levels, order supplies and prepare cash drawers and petty cash.• Coordinate the entire restaurant operation, including front-of-house and back-of-house• Deliver superior guest services and ensure absolute customer satisfaction• Respond efficiently to customer complaints Show less

Ocean Mall & Tower

• Manage the over-all operational concerns of the mall including its physical management, safety and security, housekeeping, maintenance of the building and equipment. • Helping out in increasing mall traffic through effective marketing events.• Provide leadership to the technical & operational staff in the Mall to achieve optimum performance & efficiency.• Perform other tasks to keep the mall running smoothly.• Good relations with all tents.

Pakistan

• Provided high level of customer service at all points of contact by projecting and practicing consistent ownership of the cafe.• Trained staff on quality of customer service, proper portioning, cashier skills, and sanitation. • Encoded daily/ weekly sales reports into the system. • Directed personnel to provide retail services and presentation standards. • Maintaining high standards of quality control, hygiene, and safety.• Controls costs by reviewing portion control and… Show more • Provided high level of customer service at all points of contact by projecting and practicing consistent ownership of the cafe.• Trained staff on quality of customer service, proper portioning, cashier skills, and sanitation. • Encoded daily/ weekly sales reports into the system. • Directed personnel to provide retail services and presentation standards. • Maintaining high standards of quality control, hygiene, and safety.• Controls costs by reviewing portion control and quantities of preparation minimizing waste ensuring high quality of preparation. Show less

Uae Dubai

• Assure that guest are being properly served.• Supervise all kitchen and dining hall activities and ensure optimal quality of all production and coordinate with guests to maintain optimal level of customer satisfaction.• Customer requirements and provide response tacking there feedback.• Collaborate with manager to review all employee performance and provide training to increase all performance and monitor

Pakistan

• Monitored staff works adhering to policies and procedures. • Identified delivery system improvements and resolved problems.• Planned deliveries by reviewing production results and orders.• Managed personnel, material and equipment in supporting Client initiatives. • Calculation of Daily Transactions, Sales Total Calculation• Taking customer orders in a friendly manner for takeaway and home delivery• To supervise the delivery of food and drink to each venue ensuring… Show more • Monitored staff works adhering to policies and procedures. • Identified delivery system improvements and resolved problems.• Planned deliveries by reviewing production results and orders.• Managed personnel, material and equipment in supporting Client initiatives. • Calculation of Daily Transactions, Sales Total Calculation• Taking customer orders in a friendly manner for takeaway and home delivery• To supervise the delivery of food and drink to each venue ensuring that it is delivered in good time for service Show less

Pakistan

• Manage and organize all staff requirements and rotes for front-of-house duties• Plan and organize the set up of all events and functions.• To supervise the service of food and drink at each service point during the shift of the service.• Ensure that customers are served in the correct manner.• Clear away all items of equipment to include crockery, menus, cutlery, tableware etc. at the end of the shift.

• Take and fill orders• Manage large sums of money daily• Operated cash register and enthusiastically accepted payments from customers• Up-selling add-ons such as beverages, desserts, etc. to increase restaurant sale