Advising and helping Corporate Rentals USA to build out their new booking platform.

Championed UX Design around seasonal content for Call of Duty: Modern Warfare II, a blockbuster AAA title under the umbrella of a major video game studio recently acquired by Microsoft. This game exceeding a billion dollars within 10 days of launch.- Focused on developing seasonal content experiences, including Season 3 Trophy Hunt, Season 4.5 The Boys, Season 5 Versus event, and Season 6: The Haunting, while continuously improving user experience through targeted quality-of-life updates.- Utilized SQL and Coreviz visualizations for comprehensive data analysis, enabling data-driven decision-making processes within the UX team and informing UI enhancements.- Pioneered an internal testing methodology for UI research, optimizing decision-making processes and ensuring alignment with user needs and preferences.- Collaborated hand-in-hand with cross-functional stakeholders, including engineers, producers, directors, and executives, ensuring alignment with project goals and user-centric design principles.

Delivered comprehensive instruction in UX fundamentals, UI design, and front-end web development for students remotely.- Conducted engaging remote classes spanning three hours per day, three days per week, ensuring effective learning experiences for students.- Evaluated assignments and provided constructive feedback, offering mentorship to aspiring UX designers to foster their professional growth.- Facilitated a positive learning environment by effectively managing conflicts among students, employing conflict resolution strategies to promote collaboration and mutual understanding.- Offered substitute teaching services for other academic institutions when required, showcasing adaptability and expertise in diverse educational settings.

Imaware, an innovative at-home health testing startup, prioritizes accessible healthcare solutions with board-certified medical results delivered directly to consumers. While my tenure at Imaware was regrettably abbreviated due to company-wide restructuring, my contributions significantly impacted product efficacy and market expansion.- Conducted extensive user research to optimize the patient journey, both with physical blood kits and digital interfaces, enhancing overall user experience.- Spearheaded interface design initiatives resulting in a remarkable reduction of testing errors from 30% to less than 5%.- Secured a significant business partnership with one of the world's leading pharmaceutical companies, negotiated the purchase of 5,000,000 heart disease testing kits and a rebranding opportunity through the GoodRX platform.- Collaborated with diverse stakeholders in women's fertility health, celiac disease, genetics testing, and STI testing, leveraging both Imaware's proprietary branding and white-labeled solutions.- Established a comprehensive company design library to ensure consistency and efficiency across all design projects.- Led the implementation of a robust design maturity framework, catalyzing company growth by over 220% above S&P 500 benchmarks.- Supported marketing efforts through product photography and video production, contributing to cohesive brand representation and consumer engagement.

Entrata is a full-service software company catering to property managers and apartment renters, offering an all-in-one solution for rent payments, invoice management, and various property management tasks previously unmet in the market.- Led the design efforts for multiple areas of Entrata's software, optimizing processes such as renewals, transfers, commercial leasing, utilities, and accounting across various departments.- Acquired proficiency in SQL and applied it to enhance database management, contributing to streamlined operations.- Conducted in-depth discovery research to uncover unforeseen product needs, informing product development strategies and improving user experience.

Merkle is a globally-reaching customer experience management company that guides nonprofit organizations and Fortune 1000 companies in building and maximizing their customer portfolios. Notable clients I work with include Costco, Ciena, the LDS Church, and Prinova Global. Unfortunately, I was laid off due to the COVID-19 pandemic.- Redesigned homepage layout components for a Fortune 500 company; designs are estimated to generate well over $750,000 per week and millions of dollars in revenue over the long-term.- Conceptualized and co-created wireframes and user flows ranging from microsites to large e-commerce platforms, from research to end design.- Collaborated closely with other UX designers, UI designers, creative directors, front-end developers, and project managers.

Merkle is a globally-reaching customer experience management company that guides nonprofit organizations and Fortune 1000 companies in building and maximizing their customer portfolios. Notable clients I work with include Costco, Ciena, the LDS Church, and Prinova Global. Unfortunately, I was laid off due to the COVID-19 pandemic.- Redesigned homepage layout components for a Fortune 500 company; designs are estimated to generate well over $750,000 per week and millions of dollars in revenue over the long-term.- Conceptualized and co-created wireframes and user flows ranging from microsites to large ecommerce platforms, from research to end design.- Collaborated closely with other UX designers, UI designers, creative directors, front-end developers, and project managers.

Guided UX strategy and provide outstanding management in organizing and designing for a B2B startup which delivers a simple, easy to navigate user walk through plugin designed for corporate and business websites.- Ensure plugin allow companies to direct users how to use their website, significantly reducing help desk tickets. - Frequently collaborated with the company’s founder on best layout, design and prior user research.

Assisted in designing/delivering high quality comic books through an immersive, online library. Redesign mobile responsive website and app to best meet user needs.- Proposed research-backed interface designs that are visually appealing so that information is easy to digest and understand.- Re designed an effective login system for customers to use.

The Xprize Big Ocean Button challenge was a year-long competition that addresses major ocean-related environmental and economic issues by utilizing terabytes of data collected daily by NOAA and US Geological Survey buoys to turn data collected for scientific purposes into engaging and informative apps that educate the public about ocean health, conservation and biological diversification.- Principal UX designer and project manager for two app concepts over an eight-month period that addressed ocean-related environmental concerns- Lead a team of two developers, a data scientist and a UI designer to the semifinals