Kaitlyn Groff Email & Phone Number

Lancaster, Pa, Us

New Holland, Pennsylvania, United States

New Holland, Pennsylvania, United States

United States

Speak with customers over the phone in order to schedule, remind andfollow up on appointments, email or mail reminders to customers orclients when appropriate, Add, cancel or make changes to appointments inthe organization's schedule, Resolve appointment conflicts for staff andcustomers or clients, Schedule staff coverage in order to ensure thecompany's best operations standards, Produce and process schedules andreports as they are requested by administrative staff, customers orclients, track materials ordered and coordinate return visits

Lancaster, Pennsylvania

Maintain positive employee relations and morale by supervising employeesand ensuring that company policies and procedures are being followed andmaintained, Recruit, interview, and hire employees; ensure that allaspects of the hiring process are completed and that the facility isproperly staffed, train and develop all employees within the facility,Manage labor hours through proper scheduling, evaluate and take positiveand consistent disciplinary action on violations of company policies andprocedures, Cover any shift as needed, Resolve employee relationsproblems and complaints in a timely manner; Counsel and document employeeperformance issues; process employee terminations, Conduct employeemeetings as necessary to communicate store-wide issues and build teamworkamong employees, Provide effective management of expenses, profits andlosses to ensure the financial stability of the operation, Manage allsales records, controllable expenses and cost items affectingprofitability of the facility, Ensure prompt and courteous customerservice, safe conditions at the facility, and employee supervision,Responsible for ordering and merchandising of all merchandise; direct andcontrol proper merchandising and follow-through on all sales promotions,and many other tasks to keep the store operational day-to-day● ServSafe Certified

Lancaster, Pennsylvania Area

Lancaster, Pennsylvania Area

conduct interviews, train new associates, write up disciplinary actions, control cash flow, manage 30+ associates, control break and lunch times to leave adequate coverage, mix paint, make keys, decorate cakes, sell fishing/hunting license, run register, make returns/exchanges, address customer concerns

Lancaster, Pennsylvania Area

Human resources, assist associated with day to day needs, enforce dress code and other policies, review applications and shedule interviews, supply benefit information, follow up with all current associate training, conduct new associate orientation,review and submit payroll, take charge of all bulletin bards in facility, assist with customers as needed

Leola, Pennsylvania

Mountville, Pa

produced mass quantities of ads for a magazine distributed all over the country, proof read ads, prepared art for the printer, exercised my InDesign skills to the fullest as well as Photoshop and Illustrator

Reading, Pennsylvania Area

Created in store signs for hundreds of stores (print and digital of all shapes and sizes), developed promotional guides that were distributed to employees and used as training

Greater Philadelphia Area (Worked From Lancaster, Pa)

Developed and Refined hand skills, learned how a small company functions

my senior year of high school; handled the advertising for the school, including radio commercials, adult education advesrtisements and promotions, graduation tickets and program, any project to be completed by staff members

Bachelor Of Fine Arts, Graphic Design

Activities and Societies: Society of Design, AIGA

Visual Communications

Activities and Societies: Student Council Historian