Greeting and checking passenger documentation and passports/visasTo check passengers in using a computer based system, issuing boarding cards and baggage labelsProcess passengers at the boarding gateApply airline regulations which may involve charging excess baggage or up-sellingAdhere and apply strict security and safety regulationsEffectively assist passengers with their experience travelling through the airportAlso processing arrivals, ensuring are directed through correct gateRemain professional at all times.

Covering supervisor - allocation of new files to the team, ensuring all deadlines are met. Attending meetings with the courts or victim support. Monitoring work , annual leave requests , sickness and any other work that is directed by the office manager. Also dealing with own workload which is to provide a broad range of administrative support to facilitate and coordinate the attendance of witnesses at Court where they are required to give evidence, acting as a single point of contact to provide hearing updates to victims and witnesses, within prescribed timelines and in accordance with the Victims' Code of Practice and the Witness Charter. Ensuring that remain professional at all times. Processing incoming queries from witnesses/victims and any third parties including Crown Prosecution Service. Time management and meeting deadlines is essential .