Contracted to provide support to both Engineering and Quality Departments at Rolls-Royce, Birmingham.Create and maintain KPIs at Controls for both Quality and Engineering SLTsCo-ordinate teams and departments to ensure TAD and MRB process adherence Arrange a variety of technical and quality meetings to strict timescales, including sourcing meeting rooms and ensuring invites sent out in a timely manner.Attend technical and quality reviews, noting salient points for reference, documentation purposes and follow up actions that must be completed prior to closure.Liaise with a variety of specialists across sites and departments, to ensure follow up actions are completed and evidence is available to share with stakeholders.Be the ‘Go To’ person for advice and guidance regards the processes and set out expectations. Present status of non-conformance KPIs to SLT, departmental managers, team members, identifying blockers and potential solutions to overcome themAnalyse and extrapolate information from a number of databases to make one simple cohesive up to date document to display engine safety issuesProvide training, support and guidance to new starters of own organisationGeneral administrative duties including archiving, scanning, copying and printing.

Deliver a suite of training programmes in lean tools and processes including leadership and management in a manufacturing environment for a prestigious automotive company.Develop bespoke programmes to suit the needs of the client. Creating documents and apply client standards to enhance the learner experience without compromising standards of awarding bodies, skills funding agency and Ofsted.Assessing level 2 and 3 qualifications, engaging and motivating the learner throughout their journey. Work close with the IQA to develop standards within the organisation and streamline programmes to achieve outcomes.

The child protection and review service is responsible for overseeing the progress of child protection and child in care plans, ensuring social workers and professionals carry out the tasks to help the child progress.Arrange and diarise case reviews in alignment to statutory and regulatory processes and timescales.Manage and publish all minutes taken during sensitive case reviews ensuring that all actions and key points are captured and understood by the meeting participants ensuring confidentiality and data integrity is maintained at all times.Review and verify monthly performance reports, ensuring accuracy.Provide commentary around the statistics and complete a final quality check before submittal to the Department of Social Services.Analyse and cross reference data reports to fault find and rectify errors to ensure compliance.to Government statutory requirements.Arrange multi agency case conferences and issue formal invites within strict timescalesProvide extensive diary management to a team of IROs ensuring rigid timescales are met Champion of continuous improvement including the migration of paper files to eRecords and implementation of standard processes.

Ultimately providing administrative support for the Stampings Department, directly reporting to the Stampings Manufacturing Manager and Director. My role incorporated the application of lean tools and processes and contribute to KPIs and other business metrics. Within my role I delivered training and support regarding lean processes and tools and was lead/champion for two of six main business metrics, safety and morale. Samples of my key tasks are detailed below:Responsible for conducting both health and safety audits and business KPI metrics, Produce reports from the data captured and present the results to senior management as part of the governance framework for the Stampings Director.Record actions discussed at reviews, publish reports and monitor progress against open actions, liaising with actions owners from shop floor to departmental managers and specialists.Provide confidential support and handle highly sensitive information for the Director and Manufacturing Manager, working closely with other departments such as HR when requiredAttend Directors meetings on a regular basis in tandem with the Director of Stampings to present and discuss a number of production affecting topics such as manpower trends, health and safety issues.Main point of contact for all matters relating to production of meeting documents, minutes, agendas, meeting room bookings and facilities, organising occupational health.Manage Director's and Manufacturing Manager's respective email and diary and handle all the administration on his behalf including budgets and confidential personnel recordsBe the link between the associates on the production line and senior management with the ability to articulate management speak into salient points.Able to build and maintain a reputation as a thoroughly trusted professional by both management and work force a like.