Mohamad Sharul Nizam Mohd Khairi Email and Phone Number

Serve as Acting Head of Department for Sales & Marketing Department

1. Manage cross-functional team of business development, sales, marketing, customer support and financial coordination. Previouslt oversee procurement function until July 2023.2. Lead in establishing operating budget for the department and business reports, as well as preparing and reviewing project costing and pricing.3. Lead customer engagement, event participation, marketing materials and proposal & tender preparation for both B2B and B2G business.4. Liaise with government agencies including Ministry of Finance (MOF), Malaysian Investment Development Authority (MIDA) and Royal Malaysian Customs Department (RMCD) for comploance and assistance.5. Company coordinator for Annual Management Plan (AMP), DRB-HICOM Branding & Corporate Image, and Business Continuity Management (BCM).

1. Executed sales and marketing activities, prepared quotations and proposal for both commercial and defence segments, and managed the ePerolehan system for business with the government sector.2. Executed customer support activities, resolved warranty claim, complaints and liquidated damages claim from the customers.3. Executed trade receivable collection activities, by preparing payment plan for debtors and follow up with debtors to ensure timely payment.

1. Executed sales and marketing activities, prepared quotations and proposal for both commercial and defence segments, and managed the ePerolehan system for business with the government sector.2. Executed customer support activities, resolved warranty claim, complaints and liquidated damages claim from the customers.3. Executed trade receivable collection activities, by preparing payment plan for debtors and follow up with debtors to ensure timely payment.

1. Executed sales activities to existing and potential customers, by upselling and cross-selling products and services, marketed current promotions on products and services, and participated in sales event.2. Provided counter services to customers, responded to customer inquiries, resolved customer complaint, and provided customers with updated information such as add-on services, services disruption or maintenance activity.3. Provided support to supervisor & manager for outlet account opening and closing, and assist with stock take on each business day.