With 17 years of experience at Apple, I've honed my skills in sales and forged meaningful connections that have shaped my career journey. While my time at Apple was immensely rewarding, I wanted to shift my focus towards making a tangible impact in the disability sector.In my current role, I'm dedicated to connecting individuals living with disabilities to life-enhancing services that truly improve their quality of life. Every day, I strive to leverage my sales expertise and passion for inclusion to champion meaningful change in our communities.My journey has been one of purpose, driven by a deep-seated commitment to fostering a more accessible world for all. I firmly believe that by empowering every individual, regardless of ability, we can unlock boundless potential and create a more inclusive society.Let's connect and collaborate on initiatives and work towards a future where diversity is celebrated, and every voice is heard. Together, we can make a difference that truly matters. #DisabilityInclusion #ImpactDriven #DiversityandInclusion 🌍✨

I was responsible for the overall sales performance of AppleCare (a global support product) sold alongside Apple products within the Australian and New Zealand markets. The channel comprised of National Retailer Partners (JB Hi Fi, Officeworks) Apple Retail Stores, Carrier partners (Telstra, Optus) Education Resellers and Enterprise Resellers. Key to this role was the ability to build strong business relationships within the channel.Proven success in driving the growth of AppleCare revenue across all routes to marketConsistently achieved quarterly revenue targets and KPI’sExecuted strategic sales programs within high volume channel partners and Apple Retail stores with a strong emphasis on achieving sales targetsMerchandising of AppleCare products and in store marketing materialsImplemented sales initiatives to increase revenueDevelopment & facilitation of in store sales training across ANZRegional lead facilitating sales training in Japan, Singapore, Thailand and KoreaCultivated strong channel partner relationships to maximise sales opportunitiesCollaborated with cross functional / regional sales teams to ensure a unified approach Facilitated quarterly business reviews with internal stakeholders and key channel partners Contributed to the positive culture developed within Apple

I was responsible for driving the sales of telemarketing campaigns into the Sirius contact centre. I worked closely with customers to understand their campaign objectives and was responsible for executing the campaigns with the key stakeholders within the business.Developing and close sales opportunitiesManaging a portfolio of customers and ensuring their campaign outcome objectives were metDevelop and execute short and long term telemarketing campaignsCollaborate with cross functional teams on the set up and management of targeted campaignsMonitoring performance, providing data into actionable insights and learnings