Shashank Kulkarni Email and Phone Number

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• Responsible for relationship management with the client, after the deals were signed and took it the last possible operation execution and payment follow ups.• Travelled with the students group for enhanced relationship.• Maintained relationship with hotels and suppliers in domestic locations and assisted clients when required.

As Agency Operational Manager• Direct, coordinate, and participate in merchandising travel agency services, such as sale of transportation company carrier tickets packaged or specialized tours, or vacation packages.• Plan work schedules for employees. • Train employees in advising customers on current travelling conditions planning customer travel and itineraries, ticketing and booking functions, and calculating costs for transportation and accommodations from current transportation… Show more As Agency Operational Manager• Direct, coordinate, and participate in merchandising travel agency services, such as sale of transportation company carrier tickets packaged or specialized tours, or vacation packages.• Plan work schedules for employees. • Train employees in advising customers on current travelling conditions planning customer travel and itineraries, ticketing and booking functions, and calculating costs for transportation and accommodations from current transportation schedules and tariff book and accommodation rate books.• Sell travel tickets, packaged and specialized tours, and advise customers on travel plans.• Review employee ticketing and sales activities to ensure cost calculations, booking, and transportation scheduling are in accordance with current transportation carrier schedules, tariff, and regulation and that charges are made for accommodations.• Served as the single point contact and prepared all travel; local domestic and foreign travel • Routinely made decisions regarding appropriate airfare based on lab policy, information provided by traveller and the likelihood that travel plans could change.• Coordinated all group travel to ensure appropriate resources such as transportation; hotel etc. were in place to provide the best service to the customer and to also take advantage of reservation discounts where applicable.• Answered questions regarding Omkar travel policies; assisted staff with on line approvals. Show less