Shashank Mathur Email & Phone Number

Provisioning of T1 and Ethernet circuits.Order/disconnect/redesign Ethernet, VPN & MPLS circuits with different US based telecom vendors/LEC, co-ordinate with them and ensure timely delivery of the circuit.Create, update/edit, cases or tickets in the provisioning tracking tools (ServiceNow, SIMBBA & NARS).Customer Contact: Project touch-points include end-users (banks), vendors and other business units via calls and email. All contact activities must be added to the appropriate tracking tools.Contact customer to complete, edit, update or verify site information forms in a timely manner. Notify network service coordinator (NSC) when task is complete.Consistently update process related spreadsheets, CMDB, ServiceNow, Visio Diagram, Circuit database, SIMBBA for documentation and project updation.Coordinate shared projects with other Fiserv Business Units.Routinely track orders to ensure the vendor orders are meets customer’s deadlines. Periodically update service coordinator, client and installations group with status. Projects in jeopardy or escalation will be updated as determined by the NSC.Attend various projects related calls to ensure tracking & timely completion of the projects.Work with associated departments (Engineering/NOC/ install desk/CM/Network hardware/billing etc.) to properly implement services.Create Quote requests.

Data Processing Clients: Deutsche bank, JP Morgan, Google, BP etc.Key Deliverables:· It’s a Litigation / E- discovery process where we need to process the Law firms/ Banks documents.· Processing loads all native automation work and all hard copies loads to the production databases and we need to do De dupe, Move, Perm, Culling, pdf2tiff etc.· We process data with the help of Shell / Perl scripts, SQL queries, SQL developer and Putty.· Create checklist and maintain data in excel.· Achieve Targets and complete the task/ bugs within an SLA/ ETC.· To receive and extract data, and prepare it for Native Automation.· Un-archiving of data.· Overall management of Client physical media (Receiving, Archiving, and Decommissions).

Payroll Organization – Cadtech Pvt. Ltd. / Manpower Group.Project Name: Sprint Nextel Vendors: ATT, Frontier, Verizon, Quest etc.Profile Summary: Circuit Provisioning & Testing.Key Deliverables:· To check the alarms and conditions of the circuit, open a trouble ticket with Site tech in US And assist him to clear the alarms and then troubleshoot.· Testing the DS1 and DS3 Circuits under the US project of Sprint Nextel with the other Carriers like Verizon, AT&T and Level3 etc.· Remote testing by checking loop from the Smart jack installed at the cell site.· Responsible for DS1 and DS3 mapping end to end with the defined SLA.· Follow up with different vendors (AT&T, Verizon) for proper band-width utilization.· Follow up with internal teams for timely circuit delivery.· Expertise on Sprint-specific ordering tools: FACTs, FMS, TBS.· Assist in implementing Least Cost Routing solutions and new cost savings connections which will help our Partners achieve cost savings initiatives.· Provisioning includes validation of plans, doing kick-off calls, sending ASR, generating Private lines etc.· Using Online testing tool REACT for testing.· Ensuring the new order turn ups to delivered on time as per defined SLA.· Responsible for end to end circuit testing after provisioning and before delivery to the Customer.· Testing all circuits with the help of REACT (Remote tester).· Responsible for co-ordination with different carriers like AT&T, QWEST, VERIZON etc. for Troubleshooting the inter carrier circuits.· Hands-on experience on SPRINT, AT&T, QWEST and VERIZON GUI.· Hands-on experience on different tools used in SPRINT for database validation and testing.

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering

Bachelor Of Technology, Electronics And Communication Engineering

12Th

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