• Lead and managed the full recruitment cycle, from sourcing & attracting candidates to interviewing and hiring.• Partnered with hiring managers to understand staffing needs and develop JD’s & specifications.• Implemented innovative sourcing strategies to attract a diverse pool of qualified candidates.• Managed relationships with external recruitment agencies and vendors.• Developed and maintained a strong employer brand to attract top talent.Risk Management & Compliance:• Developed and implemented HR policies and procedures that comply with legal regulations and industry best practices.• Conduct regular audits to ensure compliance with labor laws, regulations, and internal policies.• Identify potential HR risks and develop mitigation strategies.• Collaborate with legal and compliance teams to manage employee relations issues and investigations.• Ensure accurate and timely reporting of compliance metrics to senior management.Strategic HR Partnership:• A trusted advisor to business leaders, providing HR guidance and support on business strategy and operational matters.• Analyse HR metrics and provide insights to drive business decisions.• Lead HR projects and initiatives that align with business goals.• Facilitate talent management processes, including performance reviews, succession planning, and employee development programs.Employee Relations & Engagement:• Foster a positive work environment and culture through employee engagement initiatives.• Address employee concerns and grievances in a fair and timely manner.• Promote diversity, equity, and inclusion within the organization.• Conduct exit interviews and analyse data to identify trends and areas for improvement.

- 360 ° of Human resource assignments.- Recruitment - Tech & Non Tech,- Employee engagements: corporates employees + salesforce. - Training and Development assignments- Payroll assignments- Admin assignments (Delhi office )

Handled All retails stores of Hotspot with the capacity of HR Head

Driving West India and then Managed Entire North India for crucial KRAs like:- Recruitment Management and special projects- Attrition Control and employee engagement initiatives- Leadership Development and Management Trainee's growth- On floor, Legal and Statutory Compliance Adherence- Office Admin and facility Management oversight.

KRA in Devyani International Limited (Airport Division)• Setting up training structure for the brand as a certified KFC Trainer.• Designing the SOP Manual and other training aids for the operations team to work effectively.• Responsible for making and tracking the initiatives of training calendars for internal training• Prepare/produce a cost-benefit analysis of all training & development programs & materials. • Looking after ad hoc training activities at Del Airport and Medicity including YUM restaurants i.e Pizza Hut, KFC and Costa, etc.• Handling induction batches.• Maintaining and tracking store APCs with effective training.• Doing OJT’s and on-floor training to improve sales and productivity in staff.• Sectional and certificate training for staff.• Front and back of head training to front line staff and kitchen staff too.• Retention and attrition for staff.• Key Impact areas: Induction, customer handling, situation handling, and communication skills training to improve sales and profitability.

HR and Training and development: • Setting up of the training structure for Coffee Day Lounges• Designing the SOP Manual and other training aids for the operations team to work effectively.• Responsible for making and tracking the initiatives of training calendars for internal trainings• Prepare/produce cost-benefit analysis of all training & development programs & materials. • Looked after training activities at Rajasthan cafe's and South Delhi cafe's • Handling induction batches.• Maintaining and tracking store APC’s with effective trainings.• Doing OJT’s and on floor training to improve sales and productivity in staff.• Sectional and certificate trainings for staff.• Front and back of head trainings to front line staff and kitchen staff too.• Retention and attrition for staff.• My main emphasis is on giving induction, customer handling, situation handling and communication skills training to improve sales and profitability.

Has Set up process for all International through checking-ins pax and baggage’s from domestic to international apt.

Broad-Mind & Mindshare

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