Shashank Pathak

Shashank Pathak Email and Phone Number

Customer Experience Manager @ CYGNVS
Chennai, TN, IN
Shashank Pathak's Location
Chennai, Tamil Nadu, India, India
About Shashank Pathak

At CYGNVS, customer retention is not just a metric—it's a commitment. With over seven years of leadership in customer success and support roles, my journey has been marked by a steadfast dedication to enhancing user experiences and fostering enduring customer relationships. Our team's strategy centers on high-touch engagement and proactive solutions, ensuring that every client feels valued and supported.During my tenure at Razorpay, I honed my expertise in operations support, leading initiatives that significantly improved service delivery. My approach is rooted in compassionate leadership and a relentless pursuit of excellence—qualities that have empowered our team to exceed expectations and solidify CYGNVS's reputation as a leader in customer success.

Shashank Pathak's Current Company Details
CYGNVS

Cygnvs

View
Customer Experience Manager
Chennai, TN, IN
Website:
cygnvs.com
Employees:
111
Shashank Pathak Work Experience Details
  • Cygnvs
    Customer Experience Manager
    Cygnvs
    Chennai, Tn, In
  • Cygnvs
    Customer Success Lead
    Cygnvs May 2023 - Present
    Chennai, Tamil Nadu, India
  • Razorpay
    Senior Manager Customer Support
    Razorpay Apr 2022 - Apr 2023
    Bengaluru, Karnataka, India
    Working for Operations and Support at RazorpayX
  • Zoho Corporation
    Customer Support Lead
    Zoho Corporation Aug 2019 - Apr 2022
    Chennai, Tamil Nadu, India
  • Zoho Corporation
    Technical Support Engineer
    Zoho Corporation Jun 2016 - Aug 2019
    Chennai, India
    Worked for ZOHO Projects and ZOHO Sprints
  • Hcl Technologies
    Service Desk Analyst
    Hcl Technologies Jan 2015 - Jun 2016
    Chennai Area, India
    Worked for USSA SDA Steady State
  • Hcl Bpo
    Technical Support Officer
    Hcl Bpo Dec 2014 - Dec 2015
    Chennai, Tamil Nadu, India
    Worked for BT Clients

Shashank Pathak Education Details

  • Gujarat Technological University
    Gujarat Technological University
    Electronics And Communications Engineering
  • Delhi Public School
    Delhi Public School
    Science
  • Delhi Public School
    Delhi Public School
    Cbse; Ssc
  • Institute Of Technology And Science
    Institute Of Technology And Science
    Electronics And Communication

Frequently Asked Questions about Shashank Pathak

What company does Shashank Pathak work for?

Shashank Pathak works for Cygnvs

What is Shashank Pathak's role at the current company?

Shashank Pathak's current role is Customer Experience Manager.

What schools did Shashank Pathak attend?

Shashank Pathak attended Gujarat Technological University, Delhi Public School, Delhi Public School, Institute Of Technology And Science.

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