Senior Enterprise Customer Success Manager
Top Hat
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Shashank Santosh Email & Phone Number
Senior Enterprise Customer Success Manager
at
Top Hat
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Enterprise Customer Success Manager
Location
Toronto, Ontario, Canada
Company size
Who is Shashank Santosh? Overview
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Quick answer
Shashank Santosh is listed as Senior Enterprise Customer Success Manager at Top Hat, a company with 473 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Shashank Santosh.
Shashank Santosh previously worked as Enterprise Client Lead at Top Hat and Team Lead & Senior Customer Success Manager at Top Hat. Shashank Santosh holds Advanced Product Management from Product Faculty.
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Top Hat
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Profile bio
About Shashank Santosh
Shashank leads Top Hat's Enterprise Custome Success practice in driving successful adoption & retention across North American universities. Partnering with institutional partners to maximize student engagement, affordability goals & education outcomes.Over the past decade, Shashank has built startups & scaleups in India and Canada. As Unacademy's first business development hire, he led the content partnerships strategy to 3x the number of educators on the platform. He led a team of BDRs to identify & nurture the educator funnel for UnacademyPlus, the company's monetisation effort. Before this, Shashank led partnerships at R360 (formerly Reward360), a rewards & loyalty technology company focusing on sourcing, onboarding & growing national and international alliances to power programs in the Indian, Middle-eastern & Southeast Asian markets.
Listed skills include Marketing, Merchandising, Strategic Alliances, Sourcing, and 15 others.
Current workplace
Shashank Santosh's current company
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Top Hat
15 roles
Shashank Santosh work experience
A career timeline built from the work history available for this profile.
Enterprise Client Lead
Current
Aug 2023 - Present
Team Lead & Senior Customer Success Manager
Feb 2022 - Aug 2023
Customer Success Manager - Key Accounts
Mar 2021 - Feb 2022
Instructional Designer
May 2020 - Mar 2021
Sales Roles - Account Executive & Key Bdr
Nov 2019 - May 2020
Member
CurrentThe Customer Success Collective creates a space to help individuals and organisations drive company-wide alignment around customer success as the scalable, sustainable source of business growth.
Mar 2023 - Present
Associate Head - Content Partnerships
Aug 2017 - May 2018
Manager - Content Partnerships
Jun 2017 - Jul 2017
Senior Manager Strategic Partnerships
Mar 2016 - May 2017
Senior Manager Client Services
Nov 2014 - Sep 2015
Manager Strategic Partnerships
Oct 2012 - Oct 2014
Assistant Manager - Brand Alliances & Merchandizing
Feb 2012 - Sep 2012
Business Development Intern
Academy For Excellence In Management Education
Jul 2011 - Jan 2012
Marketing Intern
Apr 2010 - Jun 2010
Team & coworkers
Colleagues at Top Hat
Other employees you can reach at tophat.com. View company contacts for 473 employees →
JJ
Joshua Jeyasingham
Colleague at Top HatMississauga, Ontario, Canada, Canada
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SM
Susan Moore
Colleague at Top HatFort Worth, Texas, United States, United States
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JH
Jack Heinzl
Colleague at Top HatToronto, Ontario, Canada, Canada
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LN
Louis Neofotistos
Colleague at Top HatToronto, Ontario, Canada, Canada
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DH
Danielle Holzmann-Itterly
Colleague at Top HatDrums, Pennsylvania, United States, United States
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JP
Jyoti Panjabi
Colleague at Top HatMarkham, Ontario, Canada, Canada
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AM
Abu Mustafa
Colleague at Top HatOrchard Hills, New South Wales, Australia, Australia
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GS
Gianna Santana
Colleague at Top HatGoldsboro, North Carolina, United States, United States
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FS
Farhan Sial
Colleague at Top HatPunjab, Pakistan, Pakistan
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JB
Janine Biagi
Colleague at Top HatToronto, Ontario, Canada, Canada
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Joshua Jeyasingham
Colleague at Top HatMississauga, Ontario, Canada, Canada
View →
SM
Susan Moore
Colleague at Top HatFort Worth, Texas, United States, United States
View →
JH
Jack Heinzl
Colleague at Top HatToronto, Ontario, Canada, Canada
View →
LN
Louis Neofotistos
Colleague at Top HatToronto, Ontario, Canada, Canada
View →
DH
Danielle Holzmann-Itterly
Colleague at Top HatDrums, Pennsylvania, United States, United States
View →
JP
Jyoti Panjabi
Colleague at Top HatMarkham, Ontario, Canada, Canada
View →
AM
Abu Mustafa
Colleague at Top HatOrchard Hills, New South Wales, Australia, Australia
View →
GS
Gianna Santana
Colleague at Top HatGoldsboro, North Carolina, United States, United States
View →
FS
Farhan Sial
Colleague at Top HatPunjab, Pakistan, Pakistan
View →
JB
Janine Biagi
Colleague at Top HatToronto, Ontario, Canada, Canada
View →
3 education records
Shashank Santosh education
Advanced Product Management
Bachelor Of Business Administration (B.B.A.)
Education record
FAQ
Frequently asked questions about Shashank Santosh
Quick answers generated from the profile data available on this page.
What company does Shashank Santosh work for?
Shashank Santosh works for Top Hat.
What is Shashank Santosh's role at Top Hat?
Shashank Santosh is listed as Senior Enterprise Customer Success Manager at Top Hat.
Where is Shashank Santosh based?
Shashank Santosh is based in Toronto, Ontario, Canada while working with Top Hat.
What companies has Shashank Santosh worked for?
Shashank Santosh has worked for Top Hat, Customer Success Collective, Unacademy, Piingle, and Reward360 Global Services Pvt Ltd.
Who are Shashank Santosh's colleagues at Top Hat?
Shashank Santosh's colleagues at Top Hat include Joshua Jeyasingham, Susan Moore, Jack Heinzl, Louis Neofotistos, and Danielle Holzmann-Itterly.
How can I contact Shashank Santosh?
You can use AeroLeads to view verified contact signals for Shashank Santosh at Top Hat, including work email, phone, and LinkedIn data when available.
What schools did Shashank Santosh attend?
Shashank Santosh holds Advanced Product Management from Product Faculty.
What skills is Shashank Santosh known for?
Shashank Santosh is listed with skills including Marketing, Merchandising, Strategic Alliances, Sourcing, Client Services, Vendor Management Skills, Market Research, and Marketing Communications.
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