Shashank Upadhyay

Shashank Upadhyay Email and Phone Number

Senior Engineering Lead @ Persistent Systems
pune, maharashtra, india
Shashank Upadhyay's Location
Noida, Uttar Pradesh, India, India
About Shashank Upadhyay

With a decade of hands-on experience in IT, I specialize in Service Desk management, Remote Support operations, and proficiently administer Exchange Online environments. My journey has been marked by a strong foundation in cloud computing, encompassing AWS and GCP fundamentals, alongside expertise in leveraging SysTrack for optimising end-user experiences.I am dedicated to driving operational excellence through meticulous problem-solving and proactive IT management strategies. My commitment to staying updated with emerging technologies ensures I deliver robust solutions that align with organisational objectives.

Shashank Upadhyay's Current Company Details
Persistent Systems

Persistent Systems

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Senior Engineering Lead
pune, maharashtra, india
Website:
persistent.com
Employees:
11515
Shashank Upadhyay Work Experience Details
  • Persistent Systems
    Senior Engineering Lead
    Persistent Systems Sep 2024 - Present
    Noida, Uttar Pradesh, India
    Google Workspace , M365 , Exchange Administration, Team Lead
    View
  • Hcl Technologies
    Specialist
    Hcl Technologies May 2019 - Jul 2024
    Noida, Uttar Pradesh, India
    Project Coordination, Support Analyst, Exchange Online Admin, Cloud Computing, DEX Admin
    View
  • Nec Technologies India Pvt Ltd.
    Senior Executive
    Nec Technologies India Pvt Ltd. Nov 2018 - Apr 2019
    Noida Area, India
    Support || Active Directory || Desktop Support
    View
  • Ntt Data Inc.
    Senior Associate
    Ntt Data Inc. Sep 2015 - Nov 2018
    Noida Area, India
    Functioning as Desktop Support Engineer L2 and responsible for the delivery of all in-scope services, and ensure performance goals are met. Providing all support related to software and application.Acting as the first point of contact for B2B client and stakeholders to report any escalations; reviewing escalations and taking necessary corrective measures; developing an effective escalation matrix.
  • Tech Mahindra
    Network Support Engineer
    Tech Mahindra Jun 2014 - Aug 2015
    Noida
    NETGEAR
    View
  • Defence Research And Development Organisation
    Apprentice
    Defence Research And Development Organisation Sep 2013 - Jun 2014
    New Delhi Area, India
    View

Shashank Upadhyay Education Details

  • Apex Institute Of Engineering & Technology,Jaipur
    Apex Institute Of Engineering & Technology,Jaipur
    A+

Frequently Asked Questions about Shashank Upadhyay

What company does Shashank Upadhyay work for?

Shashank Upadhyay works for Persistent Systems

What is Shashank Upadhyay's role at the current company?

Shashank Upadhyay's current role is Senior Engineering Lead.

What schools did Shashank Upadhyay attend?

Shashank Upadhyay attended Apex Institute Of Engineering & Technology,jaipur.

Who are Shashank Upadhyay's colleagues?

Shashank Upadhyay's colleagues are Harshitha Bandaru, Gaurav Chaudhari, Suresh Purushottam Deshpande, Aishwarya Biradar, Rahul Phadke, Mallikarjun Hiremath, Balaji Kukkala.

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