Shashank Amoncar Email & Phone Number

Bristol, Gb

Bristol, England, United Kingdom

London Area, United Kingdom

Bristol, England, United Kingdom

Handling incoming accommodation requests from our corporate and relocation clients and present them with detailed quotations to maximise conversionsReply to client’s enquiries & questions related to properties and offer personal recommendations in timely mannerPresent the clients (or their representatives) with detailed check-in instructions, lease agreements and other relevant pre-arrival informationDeliver a flawless guest experience and solve potential escalationsUse AltoVita proprietary technology to source the best accommodation and negotiate competitive ratesEnsure that offered properties are compliant to health & safety and duty of care policiesGrow relationships with AltoVita’s network of corporate housing providers and property managers

Bristol, Bristol, United Kingdom

• Managing supplier relations for Global destinations and ensuring smooth business alliance. • Procurement of rate and inventory for client requests for global destinations• Ensuring supplier compliance on all legal, safety and data protection aspects• Updating and managing relevant supplier information, rates, inventory and portfolios on CRM• Guest relations and management - Resolution of guest issues and requests through team co-ordination as per SLA timeframes • Creation of destination portfolios for prospective clients so as to ensure conversion of new business opportunities• Ensuring that the supply chain understand and implement the expected levels of service, safety procedures and response timeframes set by Portland Brown• Assisting sales and client support for inbound requests for new destinations across the globe

Milborne Port

• Management of Trader accounts for the B2B trading platforms IPT and IGT.• Assisting and supporting clients with introductions to key industry players to boost their business.• Contracting of new members for the platform via cold calls, platform join up requests, online lead data, etc.• Pushing and assisting member subscription renewals by building trust and providing timely support.• Data management for new join ups, current members as well as potential clients to ensure smooth business functions.• Managing key clients and supporting them with clients, company references, assisting in use of platform, etc.

India

• Setting up the operations and acquiring high potential clients ( Hotels, Restaurants ) for Offline Food Payment Wallet. • Meeting hoteliers so as to get them onboard with Offline payment module. • Managing key corporate accounts (Hotels) and tracking their growth and potential as per the revenue generated. • Constant analysis of competitor projects to ensure the best rate and inventory benchmarking. • Offline Wallet Sales - Managing a team for activation of Offline payment services for SME.• Merchandise Inventory Management - Managing the inflow and usage of the merchandise used for offline payments.

Mumbai Area, India

Business Development :• Hotel Contracting and Tie up – 500+ new hotel tie ups and contracting accomplished within various areas of the western region of India.• Market study and enhancement of current productivity - Ensured constant analysis of market behaviour so as to keep any changes in track and also to apply any changes if required in order to attain optimum productivity.• Meeting corporate clientele and presenting new products and promotions so as to enhance productivity.• Introduction of new projects in the market to boost productivity - Introducing new promotions and packages on for hotel searches for customer attraction and also to build customer trust and ensure retention.Account Management :• Understanding client needs and providing the best solutions to mutually boost the productivity.• Identifying and networking with prospective clients, generating business from the existing accounts and achieving profitability and increased sales growth.• Building and maintaining healthy business relations with major corporate partners.• Managing the system work efficiently and ensuring parity with other portals - Daily system checks for rate and inventory so as to ensure parity across all portals as well as handling the parity amongst the promotion management on the OTA.Client Relationship Management :• Ensuring customer satisfaction by providing best deals and promotions to match their travel needs.• Ensuring customer satisfaction and trust - Providing personal assistance in customer grievance calls to better understand the actual issues faced by customers and to solve it on an immediate basis while retaining the customer.• Maintaining cordial relations with customers to sustain of the profitability of the business.• Providing value added customer services by attending customer queries and issues.

Goa

 Front Office Department Training - Trained in all sections of the front office department ( Reservations, Belldesk, GRE ). Completion of C- Form formalities for foreigners. Housekeeping Department Training - Managed linen inventory and back office charts.  Food Production Department (Kitchen) - Trained in all the core sections of the kitchen (Main kitchen,Bakery, Pantry).  Food and Beverage Department - Trained in Food and beverage service and Bartending.