• Collaborated with clients in healthcare tech, pharmacy, and technology sectors to develop targeted email and LinkedIn campaigns for demo bookings.• Led consulting calls with clients to gather requirements, translating them into technical specifications for product implementation.• Developed a customer health dashboard that enhanced the high-touch Customer Success team's productivity by 60%, enabling proactive retention strategies• Automated data reporting processes using Zapier and CRM tools, reducing reporting time by 76% and improving client communication efficiency.• Assisted clients in developing multi-channel campaigns, regularly analyzing campaign performance data through A/B testing and identifying trends, resulting in a 34% open rate and 1.7% response rate.

• President, Graduate Marketing Association- Led the club to be nominated for the ‘Excellence in Student Advocacy’ award for organizing multiple inspiring and thought leadership speaker series for the USF Community. • Student Leadership Award- Awarded the ‘Magis 2024’ award through nomination by peers and faculty recognizing exceptional student leadership and initiatives for the School of Management community.

• Developed a Voice of Customer-driven Customer Health Index dashboard, utilizing usage data from various subscription tiers to drive a 20% increase in product adoption and elevate customer engagement.• Enhanced onboarding messaging and training materials automation by developing customer journey data, leading to a 20% increase in product adoption and reduced process-related queries.• Analyzed client data to create customer success strategies to improve customer retention through data-driven content strategies achieving an average of 25% open rates.

- Provided exceptional customer service to ensure a positive and memorable gaming experience for all attendees.- Conducted game demos and tutorials to help attendees learn and enjoy new games.- Collaborated with cross-functional teams to ensure smooth event execution and a fun and engaging atmosphere for attendees.- Resolved customer inquiries and complaints in a timely and professional manner.- Contributed to the success of the overall event by being flexible and adaptable to changing needs and circumstances.

• Conducted extensive CPG market research in India and Afghanistan, emphasizing Afghani produce and processed goods, identifying 4 products with high demands.• Researched collaboration potentials and CPG manufacturer personas to receive incentives for identifying and mentoring skilled women, leading to employment opportunities.• Developed a self-reinforcing flywheel business model where incoming women would become trainers, creating a sustainable women workforce for Afghan markets within 5 years.

- Led the creative idea-generation process and utilized visualization techniques to develop prototypes for new products.- Spearheaded customer journey mapping and touchpoint analysis to design effective go-to-market strategies.- Developed a disruptive digital product that successfully competed in the existing marketplace.- Conducted secondary market research to identify opportunities for growth and profitability.- Created financial models to calculate ROI and other key metrics.- Presented product concepts and supporting reports to clients for further development.

- Successfully led infrastructure consulting projects valued at over USD 50M each, involving feasibility studies, due diligence, make-buy recommendations, and execution strategy.- Developed financial models to estimate project costs, cash flows, potential risk, and profitability to support the decision-making process for bidding on new projects.- Successfully estimated Oil and gas Infrastructure finance through financial modeling and risk analysis, leading to project approval and execution by a government client in Bangladesh.

• Achieved 10% monthly revenue growth, totaling $75,000 in first year by adding B2C retail selling capabilities to existing B2B business model.• Conducted market entry analysis and competitive research, resulting in a 30% revenue increase by adding new geographic locations.• Enhanced pricing strategy through customer data analysis, raising profit margins by 3%.• Devised bundling strategy through customer data analysis to improve turnover of slow-moving inventory by 14%.

- Generated a business pipeline of $11.3M through market research, win/loss analyses, executing business development strategies, and building client relationships.- Developed financial models to estimate project costs, cash flows, and profitability to support the decision-making process for bidding on new projects.- Conducted risk assessments to identify potential risks to new business opportunities, budget, and profitability, and developed risk mitigation strategies.

- Managed cross-functional teams to successfully lead 3 capital project development resulting in 100% on-time delivery and meeting all project objectives.- Conducted market research and technical due diligence for a public sector natural gas operator to identify the feasibility of revamping existing gas compression facilities or building new ones.- Developed financial models, performed a cost-benefit analysis, and made informed recommendations based on the facilities' estimated CAPEX, OPEX, REPEX, and lifetime revenue.- Developed strategic business case studies for marketing campaigns and collaborated with the sales operation team to measure marketing campaign effectiveness.- Promoted from Engineer to Assistant Manager within 2 years of joining the company, recognizing exceptional performance and contributions to the team.

a. Level 3 Work Plan, Work Breakdown Structure and Cash Flow Statement.b. Tender Synopsis, Risk Assessment, Estimation and proposal.c. Bid Process Management, Technical Bid Evaluation and Contract Review and acceptance.d. Mechanical FEED Engineering Package for Procurement, Technical Specifications, Data Sheets, etc.

- Managed a team of 5 engineers to develop new products, increasing revenue by 20%. Analyzed consumer feedback to derive actionable insights for continuous product improvement. - Collected and analyzed manufacturing process data throughout the product life cycle, providing a critical assessment that led to internal process improvements and optimized performance.- Collaborated with the sales operation team to develop marketing campaigns and define key success attributes.

a. Tender Synopsis, Review of Material Requisition & Scope Determination, Estimation and Proposal.b. Project specific material indent and Technical purchase specification, Datasheet for Procurement, etc.c. Procurement activities included Technical Bid Evaluation. Preliminary Vessel design as per ASME Code, d. Preparing Fabrication drawing & detailing.