Communicate financial and business results including variance analyses to senior business leaders.Work cross-functionally to understand program costs and drive efficiency while enhancing customer experienceCreate, improve, and maintain financial models to forecast and report on services such as Prime Music

Lead periodic planning, budgeting & forecasting efforts for Amazon’s digital music business in 5 EU countriesCollaborate with business and engineering teams to build customer value propositions and business models for new customer offeringsAnalysis of customer acquisition strategies by defining, measuring & bench marking key metrics such as new customer costs and redemption rates .Analysis of competitor pricing & price elasticity studies to recommend sharp pricing strategies

Supported business & legal team’s negotiations with music labels & publishers by analyzing tariffs for services such as Amazon Cloud PlayerCreated weekly business review metrics for all EU countries. Automated reporting of customer metrics, enabling business to benchmark customer behavior Offered analytical support on selection and pricing enabling quick launches of digital music businesses in Spain and Italy

Led team of three and mentored new engineers on software design and requirement gatheringCreated project plans highlighting deliverables, methodology, milestones ,cost and quality measures which led to on time and on budget upgrade of Oracle ERP system of Michelin, FranceAnalysed business requirements and delivered desired technical solutions in a multicultural and multi vendor environment within a month which prevented schedule slippage and revenue lossFacilitated decision to shift work to offshore location in India leading to personnel cost savings of 50% by successfully conducting a pilot projectCollaborated with over 100 users of financial modules to solve issues across different Michelin sites spread across seven countries leading to 98% of the issues being resolved within timeFacilitated interaction between Indo-French teams by giving presentation on Indian culture

Took initiative and quickly learnt about Oracle Student System, ERP product which led to first implementation of product outside UK and North America under tight timelinesDesigned systems and drafted technical requirements to manage electronic data interfaces between university and various banks which reduced manpower involved in bank reconciliationDefined solutions for bad debt management and automatic fees calculation of over 25,000 students enabling university to save time spent on error corrections and support issuesConducted interviews with clients and development teams to identify requirements and designed prototypes to develop new software functionality for patient, billing and inventory managementIncreased operational efficiency by modifying product to reduce registration time, thereby increasing hospital’s patient handling capacity