Shashank Sharma Email & Phone Number

San Pablo, Ca, Us

Led User Experience Design for multiple white-labeled Patient Engagement products, including Patient Portal, Telehealth, Online Scheduling Software, Patient Intake, Practice Management, and Electronic Health Records cloud-based SaaS software. • Designed and iterated new features for current product lines, leading the Telehealth redesign based on behavioural therapy needs, resulting in increased product adoption and ratings from providers and patients• Spearheaded the research, design, and compliance of a Section 508 and WCAG-compliant patient portal and design system, ensuring a seamless user experience• Established and maintained design standards, fostering a culture of design excellence, meeting business goals and increased ROI• Implemented robust user testing and feedback mechanisms for data-driven design improvements• Designed white-labeled products for tailored client experiences• Represented PE teams in advisory committees, guiding product line updates and strategies• Streamlined feedback from diverse personas, prioritizing immediate and long-term initiatives• Conducted qualitative and quantitative user research, developing persona-based design solutions• Collaborated with cross-functional teams, aligning UX design with business objectives, resulting in increased customer satisfaction and brand loyalty• Contributed to a design framework for UX team efficiency to create cards, forms, workflows, and list builders within the UX team• Conceptualized AI integration for enhanced user engagement and satisfaction• Provided insights into competitor and vendor acquisition initiatives as a UX representative

San Francisco Bay Area

Designed the website, user portal, and mobile applications for an investment platform that supports issuance and trade of registered securities using blockchain technology. The user experience I designed simplified and clarified the complex world of blockchain transactions while ensuring security and compliance with local regulations worldwide.• Collaborated with cross-functional Engineering, Testing, and Marketing teams• Articulated ideas and findings to stakeholders• Owned end-to-end design process of features and iterations• Drove a culture of innovation led by design principles including testing, learning and iteration• Built wireframes and working prototypes to convey ideas to different teams• Developed complex workflows for seamless user interaction to meet product and business goals including KYC/AML validations through third party API integrations, blockchain synchronization with native applications, auction models, and security token trading• Built and maintained UI design specifications and style guides for Web, mobile apps, print and communication• Designed logos, emails and print materials

New Delhi Area, India

Successfully managed and executed projects for UI/UX Design, Brand Name Creation, Logo Design, Corporate Identity, Graphic Collateral, Websites, and Online Promotions• As lead, delivered more than 150 projects including websites, landing pages, logos, and corporate identity design• Brought empathy, enthusiasm, and motivation to every interaction internally and externally• Coordinated with customers from India, US, Europe, Singapore and more.• Worked closely with the design, engineering, and marketing teams to streamline production and prioritize and guide new projects based on company goals and business objectives• Built wireframes and visual prototypes to effectively communicate ideas• Owned all aspects of design execution from vision and ideation, to prototyping, user testing, and final production

New Delhi Area, India

Ran Uma Arts, a manufacturing and export company serving clients in USA, Australia, Europe, and Africa• Grew company from 0.2M INR per year to 5M INR per year• Designed, developed and promoted the company’s online business catalogues• Expanded business through development of an online identity using a campaign of online promotions

The Webmaster Post Graduate Diploma, Computer Science, A

Post Graduate Diploma In International Trade (Pgdit), International Business/Trade/Commerce

Engineering Diploma, Mechanical Engineering, A