Shashi Kumar Email & Phone Number

United States

Boston, Massachusetts, United States

• Actively participated in business meetings to understand the requirements and translated them into user stories and detailed technical design approaches.• Developed new Visualforce pages using PageBlock, PageBlockSection, JavaScript Remoting, and other components, embedding them into page layouts to meet specific user requirements.• Led the development of REST-based integrations with an advanced analytics platform connected to a Hadoop-based backend system.• Designed and deployed Salesforce Community Cloud solutions to create partner and customer portals, enhancing collaboration and user engagement.• Developed multi-channel marketing campaigns using Marketing Cloud’s Journey Builder and Email Studio, integrating with Sales Cloud to streamline lead nurturing and conversion processes.• Optimized SOQL and SOSL queries to adhere to Salesforce governor limits, reducing query execution time and improving system performance in Apex classes, triggers and batch processing.• Worked within the MVC architecture, using Apex as a bridge between Visualforce pages and databases, leveraging SOQL and SOSL query languages.• Configured CI/CD pipelines using Jenkins and GitHub Actions to automate unit tests, static code analysis, and deployments, reducing manual errors and speeding up release cycles.• Integrated Salesforce with version control systems like Bitbucket and GitLab, implementing automated workflows for code review and quality checks.• Utilized Eclipse (with the Force.com IDE plugin), Force.com Explorer, and Developer Console for developing Apex classes, triggers, and Visualforce pages.

Morrisville, North Carolina, United States

• Developed and customized the user interface in Salesforce using Visualforce, Apex Controllers, and Force.com IDE to enhance the user experience.• Integrated external financial systems with Salesforce to synchronize data, ensuring real-time updates and seamless data flow.• Designed, developed, and deployed Apex Classes, Controllers, and Extension Classes to support Visualforce pages development. Created test classes for unit testing and Apex triggers to meet various functional needs within the application.• Developed Visualforce pages using a combination of Visualforce components, HTML tags, and client-side validations through JavaScript and jQuery.• Implemented and customized Sales Cloud features to optimize lead conversion, opportunity management, and pipeline visibility, enhancing sales processes for multiple clients.• Integrated Einstein Sales Analytics with Sales Cloud, creating predictive insights and AI-driven recommendations to help sales reps focus on the most promising opportunities and close deals faster.• Integrated Salesforce CPQ (Configure, Price, Quote) with Sales Cloud to streamline complex quoting processes, automate pricing adjustments, and manage approval workflows, reducing quote turnaround time.• Wrote Apex Triggers to handle pre and post record creation, updates, and deletion events, leveraging trigger context variables like new, newMap, old, and oldMap.• Created Apex REST web service classes for inbound calls to Salesforce and performed Apex callouts to SOAP web services by generating Apex classes from WSDL files.• Used SOQL and SOSL queries, with careful consideration of governor limits, for data manipulation within the platform’s database system.

Austin, Texas, United States

• Developed Visualforce pages, custom controller components, advanced search functionality, custom objects, tabs, tags, and components to meet specific business requirements.• Led the development of embedded Visualforce pages for nCino UIs, addressing complex business requirements with precision.• Configured nCino Route Groups, Routes, Subroutes, Screens, and Screen sections to streamline processes and ensure effective user interfaces.• Wrote optimized SOQL and SOSL queries within Apex classes and triggers, with a focus on query tuning to ensure efficiency.• Developed Apex classes, custom and extension controllers, and triggers for various functional needs across the Salesforce platform.• Built Apex classes to invoke external web applications via SOAP web services, ensuring smooth integration with third-party systems.• Administered and configured Users, Profiles, Roles, Permission Sets, Queues, Sharing Rules, and managed AppExchange apps.• Implemented Workflow Rules, Approvals, Email Alerts, and Field Updates to automate key business processes.• Extensive experience working with the AppExchange platform for deploying third-party solutions.• Customized Salesforce Lightning reports and dashboards to provide business insights, track opportunities, deal registrations, and customer engagement.• Created and customized dashboards to deliver daily forecasts and monitor key business metrics.• Conducted data cleansing using Oracle as a staging database and migrated data to Salesforce using Data Loader.• Migrated data from legacy systems to Salesforce CRM using Data Loader, ensuring data integrity.

Dallas, Texas, United States

• Collaborated with various business user groups to conduct detailed analyses of both business and technical requirements, customizing Salesforce.com (SFDC) standard objects to meet specific needs.• Developed APEX triggers, classes, and Visualforce pages using Agile methodology to ensure high performance and rapid development cycles.• Created custom controllers with complex logic to retrieve and display data from Salesforce on Visualforce pages, ensuring optimal user experience.• Designed, developed, and deployed Apex classes, controller classes, and triggers to fulfill various functional requirements across the Salesforce environment.• Developed Visualforce pages to structure and organize custom fields, custom links, related lists, and other components as per business requirements.• Implemented Apex classes and triggers to automatically format phone, fax, and zip code fields in the Account object for consistency across records.• Extensively leveraged REST APIs for seamless integration between Salesforce and on-premises systems, enhancing real-time data synchronization.• Created comprehensive test classes for triggers, focusing on maximizing test coverage and ensuring robust functionality.• Wrote Apex test classes, consistently achieving 85% or more code coverage across all Apex classes and triggers.• Conducted unit testing for every piece of code, always ensuring a minimum of 75% test coverage as per best practices.• Acted as a Salesforce administrator, managing user account creation, personal information setup, password resets, role/profile creation, user group setup, company profile updates, and network access configuration.

Hyderabad, Telangana, India

• Participated in the full Software Development Life Cycle (SDLC), following Agile methodology to develop the application efficiently. Implemented JUnit test cases to ensure Java class functionality and quality.• Gathered and analyzed business requirements, converting them into User Requirement Specifications (URS) and Functional Requirement Specifications (FRS).• Designed and implemented the user interface using HTML, CSS, JavaScript, jQuery, and SQL Server, ensuring a responsive and user-friendly experience.• Applied Object-Oriented Programming (OOP) concepts such as Inheritance, Encapsulation, Polymorphism, and Abstraction to enhance class development for scalability and reusability.• Developed various Servlets to handle HTTP client requests, utilizing request and response objects for smooth communication between client and server.• Created and worked with multiple class types, including Concrete, Abstract, Interface, Inner Classes, and custom Exception Classes to manage runtime exceptions effectively.• Developed UML modeling diagrams such as Use Case Diagrams, Activity Diagrams, Sequence Diagrams, and Class Diagrams to map out system functionality and architecture.• Utilized stored procedures, views, functions, and triggers in SQL Server to develop business modules and ensure the application met functional requirements.Environment: HTML, CSS, JavaScript, JQuery, SQL Server, Junit, Java, Eclipse IDE, Hibernate, JSF framework, Spring, Apache tomcat Server, OOPS