Shashi Kumar Murthy Email and Phone Number

Collaborated with market and end users to formulate and document business requirements.Planned and implemented CI/CD pipeline for code deployment using Jenkins and worked with ArgoCD tool.Managed incidence management and conducted root cause analysis.Configured and managed databases, including MySQL.Orchestrated Docker container clusters using Kubernetes.Implemented Infrastructure as Code (IaC) for automatic configuration.Provided demos to team members for effective communication and knowledge sharing.

• Expertise in investigating the issue via Server and Application logs, As an API supported different Asia Pacific Middle East Africa markets by troubleshooting issues of web and app servers.• Managing Linux and Windows Servers where Application is deployed on Tomcat and Apache httpd serving as Web Server.• Deploying Java war packages in Linux machines along with queries run on MSSQL databases and worked on automating with the help of shell scripts and Jenkins for WOS and MDS deployments. • Leading application & production support and code deployment teams providing resolution of critical issues to one of the largest Quick Service Restaurant.• Monitoring OPS DB and reporting DB alerts & Monitoring servers (CPU utilization) using New Relic.• Configuration, support and troubleshooting of applications relied on AWS Cloud Infra.• Deploying the .NET packages in Windows servers with dependent queries in MSSQL databases.• Proven background in analyzing the event viewer logs, services related to application hosted on IIS, issue evaluation and resolution.

The reliability of an ITTB solution is based on our rigorous project management framework along with our philosophy of attracting and developing the best and the brightest in global talent. We take pride in the duality of our work environment: challenging and exacting to best practices standards while at the same time, exciting, fun and caring. As a result, ITTB is rewarded with a very high degree of long-term, employee loyalty. Not surprising, then, that we have been awarded multiple contracts from US government agencies and have become a technology leader in the Pharma Industry.Our mature, onsite-offshore delivery network—HQ in New Jersey plus Centers of Excellence in Chicago, Canada, and India—is staffed with industry experts. In addition to being proud partners of Acquia and Microsoft Azure, our teams are highly qualified and certified in the latest cloud technologies such as AWS and Drupal—of which we are an undisputed leader. The combination of technical excellence, innovation, and global positioning means that ITTB can consistently deliver exceptional, cost-efficient service across APAC, Latin America and North America.• Creating AWS instances, creatin security groups on the account and manages the cloud services Including EC2, S3, RDS, IAM, SNS, VPC, ELB and cloud watch.• Setting up databases in AWS using RDS, storage using S3 bucket and configuring instance backups to S3 bucket.• Establish VPN connection between Customer Gateway and Virtual Private Gateway and VPC peering between two AWS accounts.• Monitoring the health of each EC2 instances on daily basis.• User Management and administration. Linux (Red Hat 7/8), Microsoft Windows 8/12, Ubuntu.