Manage user listings, rights levels, SAP links, and site certifications in the PCMS database. Coordinate implementation of updated PCMS versions with third-party and Corporate IT personnel. Oversee system settings, produce KPI and monthly reports, and oversee data entry quality. Troubleshoot hardware and software issues, using imaging technologies Perform system backups, manage computer and environmental rooms, review security events in system logs, and maintain production data processing environments.• Conducted proactive database audits to ensure compliance and consistency.• Identified and rectified non-compliant entries in PCMS through meticulous inspection procedures, enhancing data integrity.• Flagged and reported red-flagged data to the technical team, contributing to risk mitigation strategies.• The system runs faster, execute tasks more efficiently, or handle increased workloads without slowdowns or crashes.

Managed McLaren document control database, facilitating efficient document management processes. Provided direct user support, resolving desktop applications and hardware challenges in Citrix shared desktop/VDI environment. Maintained and updated work orders and Project Metadata using IBM Maximo. Installed, configured, and maintained hardware and software systems, ensuring optimal functionality. Managed software releases and upgrades, resolving related issues. Conducted user administration duties and provided technical support for Microsoft 365 Office Suite. Monitored system and network performance.• Served as liaison between Document Control and IT department, ensuring seamless migration and updates of documentation to cloud.• Supported internal engineering and management teams, vendors, and field contractors, ensuring accurate document retention and workflow management.• Facilitated transfer of engineering drawings and documents, ensuring compliance with document numbering standards. Designed and developed dashboards, reports, approvals, and analytics using Adobe Workfront Fusion to help leadership withdata driven decision making• Designed and developed dashboards, reports, approvals, and analytics using Adobe Workfront Fusion to help leadership with data driven decision making • Reduced service downtime by over 50% through improved maintenance and disaster recovery planning.• Analyze portfolio level resource allocations/capacity using Workfront.• Achieved 100% on-time document delivery and decreased turnaround time by 50% with revamped review process.

Managed inbound/outbound documents per corporate protocols, created transmittals, and facilitated engineering document transfers. Ordered, configured, and deployed hardware systems companywide. Analyzed and resolved desktop computer, scanner, printer, and peripheral issues. Installed, configured, and maintained operating system software on workstations and servers.• Facilitated seamless installation, integration, and management of hosting environment tools, enhancing system functionality and efficiency.• Contributed to successful imaging and deployment of desktops and laptops, ensuring prompt setup and availability for users.• Managed automated Windows OS deployment using Fog Project, streamlining deployment process and reducing manual workload.• Installed VPN clients and effectively resolved remote connectivity issues, ensuring uninterrupted access to network resources for users.

Troubleshot desktop computers, printers, and peripherals. Collected and updated oil sands core samples daily. Reviewed and updated change order logs and spreadsheets. Recorded data in company database.• Managed inventory of office supplies and equipment, optimizing resource allocation and minimizing waste.