Shashin Patel Email & Phone Number

Seattle, Washington, Us

Solution Architect - Banking InstituteArchitected migration strategy for outdated call center system leveraging AWS Connect, resulting in improved scalability and reliability.Guided cross-functional teams through complex implementation processes for modern technology to replace legacy stackSolution Architect – Civil AviationOrchestrated the end-to-end transition of numerous workloads from on-premises infrastructure to the AWS cloudEnsured seamless integration between AWS services and existing on-premises systemsSuccessfully executed foundational AWS deployments tailored for high-availability and performanceProvided guidance on performance issues as related to network configurations across VPC/transit gateways/VPNDevSecOps/SRE Architect – FederalTransformed a legacy customer-facing application by implementing modern serverless container-based architecture to enhance security, automation, and resilienceAligned to SRE best practices for automation, resiliency, observability, monitoring, security, chaos engineering & SLO/SLIsSolution Architect – TelecommunicationsUsed Terraform to architect environment-specific Infrastructure as Code deployments, ensuring flexibility and consistency across development, staging, and production environmentsLeveraged AWS Step Functions to orchestrate complex workflows for both streaming and batch data workloads, allowing for efficient data ingestion, transformation, and analysisImplemented data lake migration tasks via Database Migration ServiceDevSecOps Solutions Architect – Financial ServicesLed & architected automation solutions and workloads for multi-account AWS deploymentsProvided guidance to Enterprise Architecture teams to support org-wide feature enablementLed & architected automation solutions and workloads for multi-account AWS deploymentsDefined strategy to support secure deployment of an API gateway for the enterprise

Managed multitude of enterprise communication systems including Exchange 2003/2007 clusters, MOSS 2007 farm, learning management system (Moodle), etc while also supervising, training, and guiding technical support staff overseeing 500+ local and remote users within 4 separate companiesDesigned & implemented solutions for various client access needs, including Outlook Anywhere, Outlook Web Access, ActiveSync and Blackberry Enterprise ServerOrganized training seminars to teach various technology systems to other team members as well as teaching end-users on how to use the client portions of those technologiesImplemented security and auditing systems for Exchange, file/print servers, workstations, software, etc in accordance to internal Compliance, SEC, and Sarbanes-Oxley regulationsSupervised help desk team for 300+ users in a fast-paced trading environment over multiple locations, supporting printers, Windows NT/2000/2003 servers, network/VPN access, Windows XP/Vista workstations and laptopsExperienced with Exchange 2007/2010/2013 installation, design, administration, migration and troubleshooting with relevant hands-on experience with Windows Powershell, CCR, SCC, and SCRAdministered Cisco VoIP System including the following components: Cisco CallManager, Mobility Manager, Unity Connection, and CRS/IPCC/CCXEnhanced network security by administering IronPort appliances, resulting in a sizable reduction in spam and drastic decrease in malware incidents; enforced email policies, audited logs, and tracked message delivery to ensure compliance with organizational standards.

Neu-Isenburg, De