Shashitha Saranga Email and Phone Number

I am a passionate IT enthusiast with a BSc (Hons) in Computer Science with a specialization in Network & Network Security. As a Junior Executive ICT, I gained a full understanding of corporate IT infrastructure and provided end-user support, server administration, vendor management, and coordination with effective communication skills in the corporate work environment. Currently, I am working as a senior analyst in network monitoring, where I utilize my technical knowledge to identify and troubleshoot issues, optimize network performance, and enhance security measures. In addition to my network monitoring responsibilities, I also provide level 2 IT support to users, utilizing my problem-solving skills to quickly and effectively resolve issues. Throughout my career, I have developed a range of technical skills, including server administration, network security, and vendor management. I am experienced in working with a variety of networking technologies, such as TCP/IP, OSPF, BGP, VLAN, and VPNs, and have worked with different network devices such as routers, switches, firewalls, and load balancers. I am a highly motivated and detail-oriented individual who is committed to staying up-to-date with the latest trends and technologies in the IT industry. I am dedicated to providing exceptional service and support to users and ensuring that the network infrastructure is optimized, secure, and reliable.