• Efficiently operated the till and managed financial transactions.• Skilfully handled customer interactions, providing high-quality service.• Collaborated seamlessly within a team environment to ensure smooth operations.• Demonstrated strong communication skills in dealing with diverse customer needs.• Employed problem-solving abilities to address customer inquiries and concerns.• Maintained a friendly and professional demeanour in a fast-paced setting.

• Led data review projects, ensuring adherence to personal and health information protection protocols such as PII, PHI, GDPR, and FERPA.• Functioned as Co-Team Lead, performing a variety of project-specific tasks including protocol training and status report maintenance.• Conducted daily team huddles and managed project datasets using eDiscovery Software/Platform, which involved batch creation, and targeted, and project-specific searches.• Collaborated with both onshore and offshore management teams to ensure project objectives were met and deadlines achieved.• Played a key role in mentoring and guiding team members, enhancing their performance and ensuring thesuccessful completion of their responsibilities.