Working for a crypto banking organization, Coinbase helping clients based out of multiple countries with their issues related to crypto sends and receives as well as kept a trend of current market analysis and trade volumes of assets being transferred.

Work directly with customers to recommend products and services to fit their needs.Anticipate customer concerns and offers practical solutions to resolve them. Interacting with clients on the phone.Responsible for consistently achieving sales quotas.Perform informal and formal needs assessments for each customer to recommend appropriate goods and services.Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease.Helped in customer retention and converting new customers with a neat record for getting the sales converted.

Worked as a Sales Associate.Helped in retaining as well as converting new customer's, also helped in upselling for current customers.Maintained all the KPI's as required by the organization for professional growth.Adept in Basic and Moderate troubleshooting remotely for multiple devices.