Partners closely with HR Director to design and deliver targeted solutions that focuses on the departments’ growth, including strategic planning, talent assessment, management, and team building. Manages and develops organizational strategies related to the development and implementation of HR policies and procedures based on the City’s Code of Conduct, union contracts, and HR processes and handbook. Partners with HR Director when conducting workplace investigations and making disciplinary recommendations. Provides coaching to all levels of agency when handling HR matters and employee relations cases. Manages all recruitment for agency and drives talent management to support agency’s growth. Works closely with Business Administrator, HR Director, and management to determine staffing requirements. Consults management and evaluates classified and unclassified employees for promotions and/or internal hiring. Counsels Directors/Managers on supervisory skills to increase communications, clarify expectations, and improve employee performance. Effectively facilitates employee training and development programs. Established and managed employees’ mandatory in-person and virtual annual trainings for all departments. Ensures employee files are compliant, utilizes Edmunds (City’s HRIS) to generate rigorous data analysis and reporting solutions for departments, ensures ongoing integrity of the database, as well as process new hire information, transfers, promotions, and terminations. Assists HR Director with administering, managing, and facilitating the employee performance evaluation program for all City employees. Project lead for all HR special projects and programs. Supervises and assigns appropriate tasks and instructions to technical and clerical employees and department interns. Assists with upkeep of wage and salary information for all agency adopted Civil Service titles (competitive, noncompetitive, and unclassified) for the agency.

• Performed a variety of routine and complex administrative and organizational duties for the Mayor. • Ensured that urgent citizen inquiries receive prompt attention from appropriate City staff.• Received telephone, written, and in person inquiries regarding City services, citizen complaints and urgent needs, refers inquiry, service need or complaint to proper channels and tracks follow-up responses.• Provided administrative support to the Mayor.• Answered questions from, or provides information to, the general public, outside businesses, and agencies.• Attended commission meetings, public hearings, community meetings, and other public meetings and events as requested by the Mayor.• Received and screens telephone calls and visitors to Mayor’s office.• Recorded and attempts to resolve complaints from the public.• Established and maintains files for the Mayor’s office.• Coordinated special functions and events within Mayor’s office.• Assisted with other duties in the Mayor’s office as needed.• Performed other related duties as assigned.

• Identified staff vacancies, developed recruitment strategies and conducted candidate assessments based on skills, capabilities, aptitude and an in-depth understanding of the company.• Screened, interviewed and successfully placed department managers and support staff in open positions throughout the store.• Responsible for new hire onboarding process.• Facilitated succession planning and appropriate budget allocations based on company demand. • Reduced employee turnover rate by partnering with managers on effective communication skills to influence employees towards achievement of organizational goals and career development.• Investigated problems on working conditions, disciplinary actions, employee or applicant complaints, grievances or appeals with respect to disciplinary actions. • Supervised all aspects of staff performance, from competency evaluations, progressive discipline, mediation of staff disputes, to grievance procedures in accordance with state and federal laws. • Performed employment verifications and background checks.• Effectively facilitated employee trainings, career development programs, and internship.• Monitored employee file compliance by utilizing Oracle to generate reports, ensure ongoing integrity of the database, and process new hire information, transfers, promotions and terminations.• Partnered with management to create positive working environments • Ensured legal compliance with city, state, and federal laws and regulations. Consulted and provided guidance to all employees on awareness and impact of Nordstrom policies, procedures, and regulations. • Resolved employee needs and requests concerning HR benefits • Optimized expertise in Health benefits, 401K, employ stock purchase plan, and employee assistance program for employees.

• Responsible for conducting New Hire Orientation training and learning and development classes.• Coordinator of the Internship program • Successfully prepared and presented internal training programs and meetings as necessary.• Maintained employee information using Oracle and ensured integrity of database on an on-going basis.• Recruited, screened, interview and presented candidates to managers for various retail departments throughout the store• Consulted with business partners of all levels to resolve employee relations inquiries.• Collected and maintained compliance of federal employment documents such as I9's and W4's. • Managed both the physical and electronic filing systems.• Ran reports to count hourly rates of employees to assist with payroll as well as budgeting and forecasting.

• Implemented a strategy to increase personal trade • Communicated directly with buying team bi-weekly and store manager weekly, concerning inventory levels, current sell through and trend needs to support annual sales and independent department events.• Planned and executed profitable events with vendors. • Created an environment for customer service excellence. • Managed selling costs by ensuring selling budget and profit margins were always in balanced.• Developed and implemented a strategy for recruiting to ensure optimal staffing for all seasons.• Monitored the department’s daily, monthly and yearly sale figures to strategize for current increases in sales.

Assisted the accounts payable department with corporate payroll.Participated in criminal and mock trials for murder prosecutions.Shadowed the partners and associates practicing law.